Great location to restaurants and Van Andel Arena.

Liked: Staff. Breakfast. Fitness center. Location.
Disliked: Nothing.

Very good

Good

Liked: Lounge area for late night was nice.
Disliked: I did not like the Hotel holding $50 five days after my stay. I left my room perfect.Should have been returned to me that day. That is wrong.

Perfect place to walk downtown

Liked: So clean and friendly staff
Disliked: Everything was great

Great place with a great...

Liked: Being from the 'country', the location was fun and the hotel was clean and comfortable and I loved looking at the view from the 10th floor into the city.
Disliked: I'm not sure if I didn't realize if I had to do something, but when I went to check in, the doors were locked and I couldn't get in. Others coming out let me in. Maybe if I had known there was a parking garage and came in from that way, but I didn't realize that. Other than that minor detail, it was great!

Great stay!

Liked: This hotel was a perfect location for our event at Van Andel. A quick 8 min walk. It was very clean, staff was great. Our room was very spacious with our two queen beds. The breakfast was very nice and had a lot of choices. Would definitely stay here again.
Disliked: No complaints!

Pleasant

Liked: The room was very spacious and clean
Disliked: The young man at the front desk was unfriendly and unhelpful. People would be better off with a machine for self check-in. Rooms are also not very quiet.

Superb

Liked: The location was amazing, the parking was easy and the staff was wonderful. Rooms were spacious, clean, and comfortable as well.
Disliked: The "heated" pool was not so heated. But it was still refreshing.

Very good

Liked: The location was great and the room was very comfortable.
Disliked: The pool was not open and was a feature we had hoped to use. It also was not mentioned any where when booking or at check in.

Exceptional