We were very impressed with the set up of the rooms, service, and cleanliness of the hotel. The first night we were put into a room that had a blower going and when we called down to the front desk, they not only moved us to another room, but met us with the new keys. Staff was very apologetic for the mistake. We have had to change rooms before for similar reasons but this was the first time we were met by the staff. We would definitely recommend the Hyatt and look forward to staying there again on our next to trip to Cowtown.

Liked: Courteous, helpful staff; lovely rooms; convenient location.
Disliked: No microwave.

Exceptional

Awesome!

Liked: Clean and nice, very friendly employee’s!
Disliked: Nothing !

Enjoyable.

Liked: Breakfast was great and could not ask for better location .
Disliked: Beds very uncomfortable.

Great location nice hotel terrible...

Liked: Room was clean and big but the bed was super hard and was very uncomfortable and only small pillows did not get a good night sleep.
Disliked: The bed was awful hard uncomfortable small pillows on a King bed,

Exceptional

Overpriced pretender

Liked: Location...VERY,VERY average hotel ..the location can be the only reason for the normal exorbitant room rate..The 2 girls on the desk..One named Jaqueline,..both excellent
Disliked: Only hotel in usa you can't get coffee at night,early morning!!!Breakfast boring for hotel of this price...Room finishes...terrible..dirty..dated..scruffy..&,same as another review..only 1 elevator working

Bad

Very good

Liked: Location was excellent.
Disliked: Facilities should have been a little nicer for the price.

Exceptional