Hyatt Place Florence Downtown Guest Reviews
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0.4 miles from Florence centre |
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Yin Tue, 5 November 2024
Superb
David Thu, 31 October 2024
Exceptional
Fedime Wed, 30 October 2024
Manage the breakfast experience better
Liked: Hotel room large and clean. Stylish, location
Disliked: No cups, limited food, very smelly dish return section.Breakfast looked understaffed
Jaime' Mon, 28 October 2024
Exceptional
Liked: The room was beautiful, clean and very well designed
Disliked: The price was pretty steep for 1 night @300
Doubled Mon, 21 October 2024
A+
Liked: Location was great!
Jennifer Wed, 16 October 2024
Exceptional
Alex Thu, 10 October 2024
Exceptional
Jenna Thu, 10 October 2024
Not worth the price.
Liked: Loved the downtown location. Food and fun within steps.
Disliked: Dirty napkins on the floor in one elevator. Food on the floor in the other. Our room floor was soaking wet. Room smelled dirty.
Dee Tue, 8 October 2024
This was one of the...
Liked: The breakfast was not indicative of the expectation of a Hyatt Hotel. There was oatmeal, with an unsightly texture, bagels, tiny store-bought muffins, no variety, what looked to be powdered eggs, and sausage. There was no coffee left and the attendant came through stating "23 mins," with a visible frown on her face. A fellow patron asked about the coffee and she was ignored. Needless to say, I left and went out for a decent breakfast.
Disliked: There was trash in the bathroom trash can, upon check-in, requests to have it emptied fell on deaf ears until 4-5 hours later and 3 requests, and the trash can was never returned to the room. My room was not cleaned despite my asking the hotel housekeeper, who was next door, to please leave a few extra towels. when she cleaned the room. Not only did she not leave ANY towels, the room, was never cleaned. When I informed the front desk, I was told that the housekeepers had left for the day. Additionally, the refrigerator would not get cold. I checked the thermostat and eventually went out to purchase a cooler and ice, as there was no ice bucket in the room either. :(
Sherry Mon, 7 October 2024
Exceptional
Liked: Excellent Location... right in the middle of downtown, spent the whole night in the balco y area talking and people watching. Fell in love with Florence, good food and good people.