Exceptional

Very average

Liked: Comfortable bed and clean linen
Disliked: Not so clean, no microwave, no water heater. Breakfast was very bad and not enough options. They had just one type of bread, bagel, coffee plus 2 types of fruits that didn’t look so fresh. Worst n cheapest quality plastic cutlery. I could not even cut the bagel or apply cream cheese. Breakfast was not Hyatt breakfast standard. I always stay in Hyatt place and all have been pleasant except this one.

Exceptional

Liked: When we first got there, we didn't have a conjoined room as we requested. They didn't hesitate and helped us get a room that works best for us! We loved how big the rooms were and that we had conjoined so our friends' kids and ours could play. Everyone I talked to was professional, kind, and very helpful! Brandon in the evenings made sure to accommodate all our needs for the evening!
Disliked: I wish there was more outlets and the elevators were slow

A comfortable and productive stay

Liked: I had a very comfortable stay with a quiet room and strong internet, making it easy to attend an online meeting. The bed was also incredibly comfortable, and the staff was friendly and attentive. Highly recommend if you're traveling to work and rest!
Disliked: The swimming pool was either under construction or deactivated, which didn’t impact my stay much since I wasn’t planning to use it. However, it gave the hotel an unfinished feel, like there were loose ends or incomplete projects. A bit of a letdown visually, but it didn’t detract from the overall experience.

Exceptional

Good

Liked: Rooms were spacious.
Disliked: Outside the building looks like it could use some upkeep.

Staff was friendly and resolved...

Liked: Staff corrected the wrong room mishap.
Disliked: Put into the wrong room on arrival.

Exceptional

Superb