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Hyatt Place Chicago/Downtown - The Loop eee - (888) 608-6346
Hyatt Place Chicago/Downtown - The Loop, 28 North Franklin Street, Chicago, IL -(888) 608-6346
Area: Chicago Loop - Millennium Park
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4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (2319 Ratings)
0.7 miles from Chicago centre
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Hotel Description
Located in the heart of the city, Hyatt Place Chicago/Downtown - The Loop is conveniently located near several of the city's social and cultural landmarks. This hotel offers a restaurant and fitness center. Free WiFi access is available. Each room at the hotel provides a flat-screen cable TV, a sofa and a refrigerator. Private bathrooms come complete with a shower, hairdryer and free toiletries. Extras include a desk and iron. A 24-hour front desk welcomes guests to Chicago/Downtown's Hyatt Place in the Loop, which features a shared lounge and TV area. Other amenities offered at the hotel include a business center, bicycle rental and baggage storage. The hotel is less than a mile from Millennium Park and 1312 feet from Willis Tower. O'Hare International Airport is 16 miles away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Refrigerator
` Heating
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` indoor pool
` seating area
` vending machine
` telephone
` alarm clock
` kitchenware
` blackout curtains
` 24-hour security
` Daily Newspaper
` Free Wi-Fi
` Radio
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Sofa
` Linens
` Mirror
` Pub crawls
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Staff trained in safety protocol
` Temperature check for guests and staff
` Grocery delivery
` Contactless check-in/out
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Adapter
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` DVD/CD/Blu-ray player
` Pets allowed (charges may apply)
` Bicycle rental (charges may apply)

Hyatt Place Chicago/Downtown - The Loop Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

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5

Exceptional - 5.0 out of 5

Deborah, Indianapolis, visiting Nederlander Theatre Chicago Mon, 22 October 2018

This hotel exceeded my expectations. Easy to access from the interstate; lovely staff; great rooms; a clean, warm pool, and a nice area on the first floor for snacks/drinks. I will stay here again!

Liked: The service there was impeccable. Friendly, helpful staff. Amenities were clean and as promised.
Disliked: Nothing. I will definitely stay here again!

3.5

Good - 3.5 out of 5

Alycia Mon, 13 January 2025

Good

Liked: Location
Disliked: Pool was closed

4

Very Good - 4.0 out of 5

Sriharsha Sat, 11 January 2025

Excellent

Liked: Room,Location and breakfast
Disliked: Nothing

3

Pleasant - 3.0 out of 5

Madysen Wed, 8 January 2025

Pleasant

2.5

Fair - 2.5 out of 5

Pann Tue, 7 January 2025

Never again

Liked: Location
Disliked: No microwave. Parking was too expensive. Pool was not open and were not notified. Booked it based on pool for grandson. Payed way too much for a mediocre room

5

Exceptional - 5.0 out of 5

Jena Mon, 6 January 2025

Exceptional

Liked: Very Clean, friendly staff
Disliked: N/A

4

Very Good - 4.0 out of 5

Hiroki Mon, 6 January 2025

Very good

3

Pleasant - 3.0 out of 5

Karina Sun, 5 January 2025

Ok

Liked: Has the basics
Disliked: We always request adjoining rooms on the same floor. However, we were given a main room for disabled guests, and my children’s room had a broken lock, so they had to be moved to a different floor. The new room they were assigned had no toilet paper; I asked for some, but they told me there was no staff available and I had to go get it myself. I requested daily room cleaning, but they came at 9 a.m., which is impossible to manage while on vacation. They only left the towels outside in a bag. Overall, we had a good time, but I doubt we would stay there again.

2

Disappointing - 2.0 out of 5

Brett Sat, 4 January 2025

Terrible experience

Liked: Nothing
Disliked: Staff were rude, prices too high, dirty,

4

Very Good - 4.0 out of 5

Silva Sat, 4 January 2025

Very good

3.5

Good - 3.5 out of 5

Fama Sat, 4 January 2025

Good

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Hyatt Place Chicago/Downtown - The Loop 28 North Franklin Street, Chicago, IL