Hyatt Place Chicago/Downtown - The Loop Guest Reviews
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0.7 miles from Chicago centre |
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Deborah, Indianapolis, visiting Nederlander Theatre Chicago Mon, 22 October 2018
This hotel exceeded my expectations. Easy to access from the interstate; lovely staff; great rooms; a clean, warm pool, and a nice area on the first floor for snacks/drinks. I will stay here again!
Liked: The service there was impeccable. Friendly, helpful staff. Amenities were clean and as promised.
Disliked: Nothing. I will definitely stay here again!
Hemmert Fri, 21 February 2025
room smelled like cigarette smoke.
Disliked: my room smelled like cigarette smoke. it was embedded in the sheets and the walls and it was disgusting. i called the front desk and they told me there were no more rooms. it was beyond disgusting.
Alphonso Thu, 20 February 2025
Exceptional
Kane Thu, 20 February 2025
Exceptional
Laketra Wed, 19 February 2025
Very good
Adam Wed, 19 February 2025
Good
Shannon Wed, 19 February 2025
We had a great experience...
Liked: Clean, up to date facilities, comfy beds, quiet, nice staff, and close enough to everything so u could walk to it without having to drive anywhere.
Disliked: Horrible parking and the places to park were $60 whether you park for an hour or all night.
Andrea Tue, 18 February 2025
Comfortable and relaxing
Liked: The location made everything accessible
Disliked: The elevators were annoying, but they were for safety
Darnell Tue, 18 February 2025
Great location, poor communication and...
Liked: The bed was comfortable
Disliked: I booked a king bed room, when I checked in my room changed my room to a double bed room. Their explanation was that reservations via booking.com don’t get priority and the rooms are subject to change. They were all booked for king bed rooms, so they “upgraded” my room which wasn’t much of an upgrade in my opinion. There was no communication prior to my arrival stating the room was changed or I would have considering booking a different place or asking for a refund. Overall I was not happy about this specific situation experience and will think twice about booking here in the future.
Diane Mon, 17 February 2025
Exceptional
Donelle Mon, 17 February 2025
Exceptional
Liked: Very clean very appealing definitely will be back
Disliked: No parking garage