Hyatt Place Chicago Schaumburg Guest Reviews
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3.9 miles from Schaumburg centre |
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David, Downers Grove, visiting Durty Nellies Palatine Mon, 24 November 2014
Overall a great hotel for a great price. Room was very spacious - included a mini fridge; desk staff was extremely friendly and helpful. Only complaint was the maid staff was very loud in the hallway in the morning when we were still trying to sleep.
Liked: Spacious room!
Disliked: Maids were very loud in hallway when we were still trying to sleep.
Michael Mon, 14 April 2025
Room was nice and clean,...
Liked: 2 out of 3 days we were eating off polystyrene plates and drinking from polystyrene cups. This really is not acceptable.
Disliked: Was looking forward to a swim, but the pool was not open. Shame this was not noted anywhere.
Donna Mon, 7 April 2025
Superb
Liked: Great
Draper Mon, 31 March 2025
Pleasant
Liked: The overall room was wonderful
Disliked: I had NO hot water in the shower. It was hot for like 1 minute and turned cold and with a family of 4 staying there, well lets just say the ladies were not happy.
Teresa Sun, 30 March 2025
It fit the need.
Liked: We appreciate the hotel was pet friendly, however $75 pet cleaning fee for less than a 24 hr stay is overpriced.The water pressure was weak. The toilet often needed two flushes to move a number one and tissue down the toilet drain. The shower stream was weak, & the water temperature ranged from cool to slightly warmer than lukewarm. Unacceptable for any hotel to not have consistent hot water during showers. The breakfast was typical, scrambled eggs, sausage & pancakes. The staff was attentive. The hot food was hot, & plenty of fruit available, but no real selection of pastries or granola bars.The hotel's check out time was noon, which was good. We were able to have a late check out option at 2 pm, which was very helpful.The desk staff was prompt and professional & when called, responded quickly with extra towels. The bed was very comfortable. The room was spacious.
Reineke Thu, 27 March 2025
Very good
Kineta Mon, 24 March 2025
No HOT water for the...
Liked: Location
Disliked: The pool and jacuzzi were not working AGAIN We have visited this particular hotel many times in the past 20 years and have had several visits with the pool being closed. There was NO HOT WATER on the day we arrived and the day we left. We could not shower and there were 4 of us
Amanda Tue, 18 March 2025
Exceptional
James Mon, 17 March 2025
Good
Disliked: Room was not as clean as I would have liked to see. Needed maintenance to come to the room when we checked in but they did respond quickly and fix the issue.
Chelsea Sun, 16 March 2025
Passable
Liked: Great continental breakfast
Disliked: We weren't informed that the pools were closed. The staff stated it would be a 6 MONTH closure.
Julisa Fri, 7 March 2025
Exceptional