The front desk staff was...

Liked: Was clean and by far the best hotel I have ever stayed in
Disliked: Wouldn’t change anything about it

Poor

Very good

Liked: Close to airport clean
Disliked: Not able to get the shuttle

Nice hotel with great staff,...

Liked: Location was perfect for our needs. Staff were friendly and helpful, and our room was spotlessly clean (thank you, Kareen).
Disliked: Paying for parking left a bad taste in the mouth. Especially how much it cost. This added cost alone means we will not return to this hotel, despite all the other positives. I don't know who designed the bathroom in our room -- the distance between the toilet and the door was WAY too tight. In order to open the door from the inside you had to squeeze between the toilet and the shower, and remember to get toes out of the way.

Superb

Horrible

Liked: I woke up in the middle of the night to use the restroom and there were literally bugs all over the bathroom, sink and cabinets. It was absolutely disgusting. I ended up having to leave at 3 am in the morning and let the front office know.

Exceptional

Very good

Superb