Hyatt Place Buffalo Amherst Guest Reviews
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3.5 miles from Amherst centre |
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Barbara Sat, 19 April 2025
Good
Liked: Location, room size, staff.
Disliked: Room Cleaning service was awful. Either didn't clean at all or did things halfway. Properly cleaned only 2 out of 6 days.Manager was kind enough to make some concessions to apologize for the poor service.
Slayton Wed, 16 April 2025
Horrible
Liked: The location
Disliked: Our room clearly wasn't cleaned there were hair ties on the floor and kids toys in the unmade beds. The pool was way over chlorinated and the breakfast was like plastic fake food all tasteless and hard.
Cassandra Mon, 7 April 2025
Would recommed and will definitely...
Liked: Conveniently located and accessible to the downtown area...Quiet and clean...friendly staff....Complimentary breakfast a plus..Open bar and meals with room service additional cost of course
Disliked: The scrambled eggs at breakfast and beds weren't that comfortable
Angela Sun, 6 April 2025
Passable
Liked: Hot tub was literally brown and slimy (I have pictures) booked this spot due to having hot tub after traveling with fibromyalgia several hours. Very very upset it could look like that.
Valeriya Wed, 26 March 2025
Very good
Carley Mon, 24 March 2025
Great experience I would definitely...
Liked: Clean, staff was very nice, complementary breakfast, room was nice and good size.
Zachary Wed, 19 March 2025
Exceptional
Allen Fri, 14 March 2025
Exceptional
Meek Thu, 13 March 2025
Superb
Latrenda Mon, 10 March 2025
It was OK.
Liked: We had a handicap room which was very spacious. Breakfast was good, much to choose.
Disliked: But the cleanliness was very poor. The room was cleaned, but I dropped an item on the floor and it rolled underneath the bed it was very disappointing. Food, old items, and a mound of dust from other guest was indescribable. All I could think of were rodents and bugs were in the room. Housekeeping need to do better. There was no working telephone. Thank you.