Very poor

Liked: The breakfast
Disliked: Well our room wasn't properly cleaned, it was an old soap paper inside the shower mat. Our tv never worked from when we checked in till we checked out. I'll never book here again

Very good

Liked: Pretty good breakfast. Close to WKU Arena. Covered Free Parking. Comfy beds.
Disliked: Property wide problems with TV during our stay

Will stay every time I’m...

Liked: Everything

Great rate, great place and...

Liked: Great location next to the university. Free parking in the attached deck was a great benefit. Being able to walk out the side door to WK El Maz for a great Mexican dinner was awesome as well.
Disliked: Everything was great.

The hotel from hell!

Liked: Worst experience in my 66 yrs of life. Would have done better at a Motel 6. Starting with parking the garage was a short distance from the hotel. This is fine for younger people but for seniors it's a chore to go through the colder weather to get to your vehicle. The directions that are given to you from the hotel staff was confusing so getting from the garage to the hotel is more than a chore. Once at our door to our room the key malfunctioned. So it was back down to the lobby. The room on appearance was fine but this is deceiving the TV has intermittent signal loss every few minutes so watching TV was stressful, only three channels were available. The bed was hard and made a sound when you sat on it. Obtained a blanket from the closet it had a whole in it. Not all the outlets in the room were functional.

Very good

Disliked: Having issues with television signals

Overall it was good experience.

Liked: The location of the property were I needed to be.
Disliked: I’ve stayed at this location in the past, but this time wasn’t a good experience. Apparently the televisions weren’t working because of the cable service so I couldn’t watch tv when I was in the room, and one of the elevators wasn’t working.

Passable

Liked: Staff was nice and helpful .. rooms were nice
Disliked: Elevator was out of order and I have asthma and was on the 3rd floor so we had to walk up 3 flights of stairs

Nice location for visiting college...

Liked: Clean and the staff was very friendly ….breakfast was very good
Disliked: Parking