Very good

Very good

Liked: Great rooms
Disliked: Had an issue with the rooms not being ready on time as promised. Assistant manager was not helpful. General manager did not return email. Frustrating

Exceptional

I won’t stay or recommend...

Liked: The location was ideal, being right across from the train station. The room was larger than most standard hotel rooms.
Disliked: There was leftover pizza in the fridge. Heat in the room did not function. I was moved to another room with stains on couch, only one of the two bulbs in hanging light working. The bed was lumpy, old and worn out.

Good

Liked: Only liked the yogurt and fruitCoffee and juice was good
Disliked: Scrambled eggs were coldFrench toast sticks were hardNo bread to toast

It worked

Liked: Breakfast was handy, and good. Parking across the street in the parking garage was good, because it was super cold!
Disliked: The pool was not in service, and that was disappointing.

Very good

Superb

Poor

Liked: Room size and layout were good.
Disliked: We were in room 518. The jerks in 517 were up until 1:30 partying with loud talking and noise. Then it started all over again at 4:45. I had to open the door on my side between the rooms and beat on their door to stop the noise. I want to know Hyatt's policy for this situation and what you would have done so next time, if there is a next time, so that I can get to sleep. Right now I'm tired and cranky and associate everything bad with Hyatt.