Due to our front desk...

Liked: Hotel was clean and up to date but our room had 2 problems. We found a 12” wooden skewer underneath the sheets of one bed and the water in the shower and sink would not drain. Upon informing the desk clerk the next morning and showing her the skewer, she said she would ‘let housekeeping know’ and threw the skewer away. There was no apology or further comment from her.

Superb

Exceptional

Disliked: I didn't get emailed a receipt

Overall amazing stay and would...

Liked: The breakfasts were unbelievable. The staff could not be more helpful or inviting. I had such a wonderful wonderful trip. Loved the pool. The bed was so comfortable and the room was huge.Coming back to Louisiana after 37 years for a reunion, I truly stayed at the right place.
Disliked: The only 2 negatives were the location and no microwave in rooms. It was hard to get anywhere on foot without a vehicle. It is a very busy and dangerous road even though there is a mall across the street- with no crosswalk -and so many restaurants on Bluebonnet Blvd. can not be walked to. I also wish there was a microwave in the huge room, even though one was provided in main lobby.

THE BEST GETAWAY EVER!!!!

Liked: I loved the property. My family and I really the staff, food and the customer service was top tier!!
Disliked: The location was everything..

Superb

Exceptional

Exceptional

Very good

Liked: A microwave in the room would have been fantastic