Unfortunately for this high priced hotel, my wife and I are both construction QC inspectors. So, on that note.....the money this hotel charges, the room should be perfect or very close to it. Paint peeling from bathroom ceiling; sink drain slow to drain due to debris build up; wallpaper in couch area pealing from the wall; some sort of discoloration of wallpaper by sitting area on wall opposite of shower wall; the blinds stopped 6-8" from the window sill (we had to roll up the spare blanket and place it on the window sill to fill the gap). During check out, I brought these issues up to the front desk clerk (Don). After showing him the pictures, he rudely told me that because I booked thru a 3rd party, he wasn't going to adjust anything for the condition of the room. Not good buisness practice for the company that he represents or for the hotel booking website. I will just park my RV in the lot next door next time we go to a concert next door, instead of wasting my hard earned money on overpriced substandard accommodations. Compensation of some kind was and is in order.

Liked: Across the street from the music venue.
Disliked: Although seemed to be mostly clean, the room condition was not maintained very well.

Exceptional

Exceptional

Great stay for what we...

Liked: Cleans and good location.
Disliked: The parking was very expensive and there were no luggage carts available either time which is a must when you have to valet park. The staff was also not very friendly with the exception of the valet and bellhop.

Superb

Liked: Clean and friendly staff

Superb

Disliked: Price

Exceptional

Very good

Liked: Clean and new
Disliked: WiFi was not working and staff was unaware of issue

Exceptional

Exceptional