A comfortable good stay at...

Liked: I like that there is a free shuttle to and from the airport and it is not a long drive to the hotel, it is very close. The room was clean and tidy and neat. Plus the remote came in a plastic sleeve which tells me it was probably sanitized. The room also had a big screen TV right infront the king size bed which made it nice and comfy. I like also that breakfast is offered free and it did smell and look delicious. I will stay here when I come again.
Disliked: Because of my late arrival to the hotel the kitchen was closed, there should be food options at the hotel for purchase or a complimentary snack and drink.

Beautiful room, disappointing check in.

Liked: The room was excellent, beautiful and very clean
Disliked: My check in experience was stressful. Damian was cool and rude. His explaining the need for a 30.00 hold was unclear and rude. He charged NOT HELD the 30.00 and additionally my account was charged 1770.00! My bank did not allow the charge to go through, but the stress it caused was unfounded. A kind staff member did try to correct this, but the 30.00 was still charged. I am told it will be returned in 5 business days, but A hold is NOT a charge. The 1770 was supposed to be an 18.00 charge for parking.

Exceptional

Speechless

Liked: It's was great, we have get chance to pick different foods, but at the same we enjoyed our self's
Disliked: No complaints

Overall is was a good...

Liked: The room was lovely and comfortable. Easy to connect to the wifi. Very helpful and respectful staff.
Disliked: I had to pay for drinking water - which I feel is a basic necessity and should be given free at a hotel. Also the lift was not working the time I reached so that was a bit disappointing.

Very good

Disappointing

Liked: The staff are really great!!
Disliked: One of our rooms had trash on the floor and used bar soap in the bathroom.Booking.com says free parking, however parking is not free. I’m not mad about the parking, I only mention it because the site is not accurate.

Good value - needs to...

Liked: Hotel was good value
Disliked: Paid for three beds only two were made up and no sheets or pillows were provided, called down to rectify and had to go down and was explained they had no spare pillows

Good