Liked: Spacious rooms; very friendly staff; easy check-in/out; wonderful breakfast.

Good

Liked: Clean, large room. Staff were friendly.
Disliked: Parking was very expensive for non secure parking. The ice machine was next to my room and it was very loud all night.

Exceptional

Liked: Location to universal studios
Disliked: It's absolutely ridiculous that you have to pay for parking your car at a facility that you already paid for.

Nice stay close to Universal...

Liked: Large room with fridge and micro oven. Nice staff. 20 minutes walk to Universal Studios entertainment area and to the Hard Rock Live rock concert that I attended. Area around the hotel is a bit remote, but there are some restaurants and a Burger King and Walmart nearby. The hotel also arranged a few shuttle tours to Universal Studios.
Disliked: Minor thing but just as many American hotels, the shower was just a fix one at the ceiling so not possible to wash just your hair. The area is cut in half by road with no cross over. It is possible to walk to Universal Studios but in hot temperatures, I would suggest a taxi or an Uber.

Very good

We will definitely be back...

Liked: The crew and stuff there were absolutely amazing! Very kind and very sweet and just exceeded my expectations! They were super patient and very supportive! Best crew out there!!
Disliked: Nothing. I loved it all!!!

Very good

Liked: Everything was great excelent service
Disliked: A scooter rental closer to the hotel

Perfect for Universal Studios

Liked: Everyone we interacted with on front desk was a delight, and a credit to the hotel (wish I could remember their names)The room was massive, although ventilation wasn't the best after a shower, and the beds were comfy. Very little outside noise heard.Convenient to get to Universal and the shopping outlet
Disliked: Breakfast was a let-down - everything was cold or had been sitting out for too long.Not really the hotel's fault, but it's kinda next to a lot of busy roads so there isn't much to do within easy walking distance if you don't have a car

Good

Good

Liked: Staff lovely. Left us a little treat box as it was our honeymoon. Moved us when a dog was barking next door.
Disliked: Breakfast wasn't great. Did the job but very mediocre.