Had a wonderful time.

Liked: A great place.
Disliked: Room far away from elevator.

Liked: Clean, beautiful decor, kitchen in our suite was very nice, especially the full sized refrigerator. It was close to our concert venue (Overlake Christian Church and Starbucks is close by!
Disliked: Some construction was going on, but the hotel communicated clearly to us when it was happening.

Finding the hotel online and liking the great pricing for the room and amenities we were very pleased to find the Hyatt House met and surpassed our expectations on all points. The staff was available and friendly and helped us with all the details we needed to attend a local conference. They went over and above supplying us with a wheelchair to use at the conference we attended - saving us the trouble of trying to locate one in the area. A great experience, we'll be back!

Liked: Awesome staff - helpful and friendly with our many questions as it was our first time in the area.
Disliked: Parking lot was a little bit of a challenge as we have a disabled family member using a wheelchair.

The room was small but comfortable, pool and gym were both nice. Hot tub seemed dirty, possibly the chemicals were not balanced properly. Would stay here again. Very helpful nice staff.

Liked: Beautiful hotel
Disliked: Small room, hot tub dirty

Superb

Exceptional

Disliked: They didn’t credit my points because I booked through a third party

Passable

Superb

Liked: Although it’s not a brand new hotel, the room was very clean, the breakfast was nice and there were a number of options to choose.
Disliked: The pool was nice overall but the little pieces of pool finishing were felt by feet

Bad

Overall a great stay. Would...

Liked: Great indoor pool. Nice, quiet rooms. Good breakfast selection but didn’t like the powdered eggs and cheap bacon. Even the kids mentioned it. I would rather pay more for real food. We made do with the other options like fruit and the biscuits were good
Disliked: Powdered eggs

Power was out and no...

Liked: Where is the Refund I was assured of by property manager? No one followed up and it’s been confusing because there was a laptop that could have informed the conference was cancelled…
Disliked: Refund please it was assured ? Which account was it refunded too? Not communication …

Hyatt House served our purpose...

Liked: It was very convenient. Also quiet and clean. Liked having the kitchen facilities.Room coffee was not good. Breakfast choices were nice. Only staff we connected with were breakfast and front desk. Both very polite
Disliked: A little high in price

Won’t visit again

Liked: Per booking.com, the room fee is $173 cad, however they charged $173 US
Disliked: Actual bill is way over booking price