Hyatt House Scottsdale Old Town Guest Reviews
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0.5 miles from Scottsdale centre |
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Janie Sun, 26 January 2025
Exceptional
David Wed, 22 January 2025
Pleasant
Liked: Liked everything in room except cleanliness. Liked the location to old town, breakfast was handy and very plentiful.
Disliked: The carpet was very dirty and staff was unfriendly and limited and could not even open bar one night.
Dora Fri, 17 January 2025
Most excellent
Liked: Location
Disliked: The pool / spa needs an update
Tim Mon, 13 January 2025
Good
Liked: Location
Disliked: Beds ,
Enriquez Sun, 12 January 2025
Exceptional
Marianme Fri, 10 January 2025
Good value
Liked: Friendly staff and good variety at breakfast.
Disliked: The fire pit area was well worn with ripped cushions in the chairs. Spa had molded tile.
Jorge Wed, 8 January 2025
Good
Disliked: House keeping very bad bad to tel 3 times and didn’t do it well only change towels
Aurora Mon, 6 January 2025
Great place! Great money for...
Liked: Great size rooms. Perfect for families and extended stays. Main clubhouse offered free quality breakfast which was a big perk.
Disliked: The walls of the bedroom are very thin. I could hear the neighboring room speaking unfortunately. Second, On Friday night I came down to the check in desk to request an extra blanket and walking through the front door I heard the girl working the convenient store side complain about so many people coming in before her/the other girl getting off for the night. When the girl at the check in went to fetch the blanket, the same girl on the other side complained out loud again when more people came in soon after. Clearly not afraid of customers over hearing and not happy to be working in the hospitality field. I found that to be quite off putting, but was not going to let that ruin my stay. The last item to note was that the down comforter on my bed seemed dirty towards the end that faces your/headboard. Not sure how often they are laundered, but there was a stain or possibly something left from a previous stay on there. I felt uncomfortable with just the light sheet under it and then the light sheet on top of it. Felt like at times it would come out from in between the two sheets and brush on my face. With it not liking very clean it kind of grossed me out since I’m not sure how many others used it before me and it hadn’t been washed. I suggest a full duvet cover to encapsulate the down comforter if you aren’t washing it every time. I know it’s more work but it would leave a better impression for sure.
Lara Mon, 6 January 2025
Very good
Matthew Sun, 5 January 2025
Superb