Hyatt House Richmond / Short Pump Guest Reviews
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2.6 miles from Henrico centre |
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Anne Thu, 10 April 2025
Lovely staff — very helpful...
Liked: Very convenient to Short Pump Town Center, and so easy to get to from I-64.
Disliked: The patio area was so covered in pollen that it wasn’t really a comfortable place to be.
Tingirides Thu, 10 April 2025
Very good
Liked: I did not receive the room I booked but when asked to change rooms the staff was on it quickly. They had me in my new room within the hour.
Disliked: The shower doors do not close. I had two rooms and neither closed which led to puddles on the bathroom floor. Also, I used the pull out sofa bed but housekeeping did not make it.
Levy Thu, 3 April 2025
Exceptional
Michelle Tue, 1 April 2025
Very good
Bowyer Fri, 28 March 2025
It was not the best...
Disliked: The room was dustyThere were 2 bottles of water in the room for guest use. One bottle has been opened. One of the blinds was broken.
Kevin Thu, 6 March 2025
Quick convenient over-nighter
Liked: Fat check in and clean up-to-date rooms.
Disliked: NA
Katrina Tue, 4 March 2025
Comfortable & Sweet
Liked: I loved everything about this hotel, everything was perfect!
Disliked: I like it all
Adrienne Sun, 2 March 2025
Superb
Nathan Fri, 28 February 2025
Exceptional
Mary Mon, 24 February 2025
Did not sleep.
Liked: Clean
Disliked: Heating system was ringing throughout the night. Maintenance had to come to fix but it continued throughout the night.