Hyatt House Oak Brook, Oak Brook

This hotel has a great...

Liked: The location was excellent, and why I booked at this hotel. Very close to highways, the local mall, and restaurants. It was easy to find, the lobby was clean.
Disliked: I did not feel safe in this room. Several times I had to shove the door closed very hard - the lock wouldn't latch. There were cigarette burns on the carpeting and peeling paint. My neighbors had a very late party and pretty much hotboxed the entire floor with weed. Then they started cooking at 3am. I had asked the front desk if housekeeping could please clean my room - it never happened, despite being promised that it would.

Superb

Great

Liked: It was very accommodating to our needs and was spacious and comfortable
Disliked: No ovens or not enough room to cook

Carter birthday trip

Liked: Hospitality from time we checked in to time if checking out was amazing.We were given a late checkout time for my husband's 73rd birthdayAccessibility was perfect especially for my hubby using a cane
Disliked: None

Good hotel with nice size...

Liked: Clean room in a good location.

Not really impressed

Liked: Room was clean. Shower is large.
Disliked: The room we had was next to a conference room that the hotel a church group booked in too. My wife and I were woken early by the sounds of bad guitar playing and even worse singing. It was so loud through the walls we ended up just getting out of bed and out of the hotel.The hotel is far too overpriced to put up with that type of nonsense. The local Hilton is much nicer and the hotel rooms aren't located right next to conference rooms.

Exceptional

Great place to stay!

Liked: Loved the room very roomy and clean. Had everything we needed.
Disliked: The only thing I thought could’ve been better was the breakfast. I had read just great reviews about the breakfast, and it was good, but not as great as it sounded. I thought the mixed fruit had a funny taste to it. It was either old or had something mixed in it that made it not taste good. This happened both mornings I ate there - I could not finish it. Also, it could’ve had more sweet options. I did have pancakes one day and waffles another, but the only donuts/pastries were plain donut holes.