Very good

If visiting the Oak Brook,...

Liked: Excellent Staff! Good Breakfast! Clean Rooms and building overall. Pool was comfortable.
Disliked: NA

Definitely worth visiting.

Liked: Second time staying at Hyatt House, I love the location. Great staff, very friendly and knowledgeable. It’s been 4 months since my last stay and the staff remembered us.

Superb

Liked: Location
Disliked: None

Great stay!

Liked: Hotel staff was super friendly and helpful as soon as we walked in. Anytime we needed anything, the staff was happy to help. Our room was clean and well stocked. The beds were comfortable, bathroom was spacious, and we had a huge couch that made the whole room feel more homie. Breakfast had many varieties, pool area was clean with lots of seating, and the parking lot was clean and easy to use.

It was everything I thought...

Liked: Everything

Exceptional

Will not return

Liked: We waited an hour passed check in time to get our room that they were still cleaning. There were pieces of tape on the ceiling and walls, red smears on walls and door, the curtains were stained, our door to the hall had a chunk missing that was glued, of the provided dishes 3 were chipped. The pool water was cold and someone had left behind several pool noodles and toys that were ripped and broken, bites out of as well as a lot of hair. The desk staff was apologetic for the lateness of check in but the state of the pool and room was not near what I paid for this room in this location. I will say the morning breakfast was good and the gym was clean.

Very good