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Hyatt House Nashville/Franklin/Cool Springs eef - (888) 406-7656
Hyatt House Nashville/Franklin/Cool Springs, 3501 Mallory Lane, Franklin, TN -(888) 406-7656
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4.55
HOTEL RATING: 
WONDERFUL
4.55 out of 5 (513 Ratings)
2.8 miles from Franklin centre
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Hotel Description
Located in Franklin, 18 miles from Bridgestone Arena, Hyatt House Nashville/Franklin/Cool Springs has accommodations with a shared lounge, free private parking, a bar and barbecue facilities. With free WiFi, this 3-star hotel offers a 24-hour front desk and a business center. Guests can have a drink at the snack bar. All rooms at the hotel feature air conditioning and a desk. Ryman Auditorium is 18 miles from Hyatt House Nashville/Franklin/Cool Springs, while Lane Motor Museum is 18 miles from the property. Nashville International Airport is 17 miles away.

Check-in time: 15:00   Check-out time: 12:00
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4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Wheelchair accessible
` vending machine
` alarm clock
` kitchenware
` Free Wi-Fi
` Radio
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` additional toilet
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Staff trained in safety protocol
` Free face masks
` Grocery delivery
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Toiletries provided
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Heating in public area
` Desk/workspace available
` Cleaning products available
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Hyatt House Nashville/Franklin/Cool Springs Guest Reviews

Overall Average Score: 
Wonderful (4.55 out of 5)

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4.5

Wonderful - 4.5 out of 5

Layna Sat, 19 April 2025

Superb

4

Very Good - 4.0 out of 5

Gregory Tue, 15 April 2025

Other than the check in...

Liked: Location is perfect
Disliked: Room was over an hour late to be ready, I requested highest floor but was placed in the lowest (basement). Check in attendant informed me that since my room wasn't ready he could place me in a downgraded room and charge me less, but then informed me that since i booked through a third party, he couldn't change the price, but could still downgrade my room so that we wouldn't have to wait for the correct room to be cleaned.

5

Exceptional - 5.0 out of 5

Audreianna Mon, 14 April 2025

Exceptional

3.5

Good - 3.5 out of 5

Mahelet Fri, 11 April 2025

Good

Liked: LocationSpace of the room
Disliked: Not everything clean

5

Exceptional - 5.0 out of 5

Barbara Thu, 10 April 2025

Exceptional

5

Exceptional - 5.0 out of 5

Kevin Thu, 10 April 2025

Exceptional

Liked: Very nice hotel, nice large room for our family, breakfast was good, pool was nice but no hot tub, but they did have a heated shower by the pool which was nice. Highly recommend

4

Very Good - 4.0 out of 5

Tiffany Sat, 5 April 2025

Very good

5

Exceptional - 5.0 out of 5

Russ Sat, 5 April 2025

Exceptional

5

Exceptional - 5.0 out of 5

Douglas Tue, 1 April 2025

Exceptional

3.5

Good - 3.5 out of 5

Rachel Mon, 24 March 2025

We enjoyed our stay, regardless...

Liked: I thought the check in was excellent. The hotel was in a great area. We loved the pool. We extended our stay and the front desk made it very easy for us to stay in the same room. Everyone at the front desk was super nice and very helpful!
Disliked: Friday night we went to the bar and ordered drinks and food and the women running the bar was a complete disaster, she was rude, unprofessional and it completely ruined our experience. She even had a child of other guests bring us our receipt which was super awkward. We loved the breakfast, however we went to breakfast on Monday morning arrived at 9:30 and the lady was cleaning up and there was nothing we could eat but toast although it said breakfast was until 10am so that was disappointing.

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Hyatt House Nashville/Franklin/Cool Springs 3501 Mallory Lane, Franklin, TN
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