Hyatt House Nashville/Franklin/Cool Springs Guest Reviews
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2.8 miles from Franklin centre |
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Audreianna Mon, 14 April 2025
Exceptional
Mahelet Fri, 11 April 2025
Good
Liked: LocationSpace of the room
Disliked: Not everything clean
Barbara Thu, 10 April 2025
Exceptional
Kevin Thu, 10 April 2025
Exceptional
Liked: Very nice hotel, nice large room for our family, breakfast was good, pool was nice but no hot tub, but they did have a heated shower by the pool which was nice. Highly recommend
Tiffany Sat, 5 April 2025
Very good
Russ Sat, 5 April 2025
Exceptional
Douglas Tue, 1 April 2025
Exceptional
Rachel Mon, 24 March 2025
We enjoyed our stay, regardless...
Liked: I thought the check in was excellent. The hotel was in a great area. We loved the pool. We extended our stay and the front desk made it very easy for us to stay in the same room. Everyone at the front desk was super nice and very helpful!
Disliked: Friday night we went to the bar and ordered drinks and food and the women running the bar was a complete disaster, she was rude, unprofessional and it completely ruined our experience. She even had a child of other guests bring us our receipt which was super awkward. We loved the breakfast, however we went to breakfast on Monday morning arrived at 9:30 and the lady was cleaning up and there was nothing we could eat but toast although it said breakfast was until 10am so that was disappointing.
David Mon, 24 March 2025
Exceptional
Alynn Mon, 24 March 2025
Zach checked us in and...
Liked: Layout cleanliness
Disliked: That the breakfast started at 7 amFor families it would be really great to have to start at 6am.