Very good

I only stayed overnight but...

Liked: Love the location!
Disliked: There is nothing I didn’t like

The accommodation and location was...

Liked: Great location. Spectacular breakfast view over Manhattan! Nice and clean room.
Disliked: The sound isolation between two rooms could be better. There was a door between these rooms.

Would stay here again

Liked: Location, size of rooms, roof top
Disliked: Very busy at breakfast and not enough seats

Superb

Liked: Location, big room
Disliked: Noise in the room, similar to the sound of pipes in the hotel.

Exceptional

Choose this hotel only for...

Liked: Location is great. Staff is helpful and friendly and polite. Access to public transportation is excellent. Breakfast is busy and average quality.
Disliked: Cleanliness is very poor, room is dirty, hair on the table, pieces of food under the sofa, carpet was vacuumed some time in the past year.They announce house keeping every other day, but seem this is very very other day.Not Hyatt standards definitely.

Exceptional

The location is excellent. So...

Liked: The location was excellent.
Disliked: The rooms were a little grubby but very clean. The breakfast was poor, the breakfast room was cold, it was self serve and self clean up !!