Superb

Exceptional

Liked: The staff was very helpful and friendly

Going above & beyond!

Liked: Location was perfect for what we wanted. Kinda noisy, but to be expected...except the nonstop barking next door. Very clean & comfortable. I want to express my gratitude to Raul. This gentleman was taking out trash & then noticed I was using crutches. It was snowy & a little icy. Not only did he help my husband get me safely to the sidewalk, but he also helped unload our car into his bin & take our belongings to our room. Yes, we did tip him well, but I felt the need to have him recognized for going out of his way to help us. It's rare anymore to have someone go above & beyond.
Disliked: The elevators were a bit scary with all the noise they were making & the shaking.

It was a nice hotel!!...

Liked: The rooms were nice and the kitchen was a plus!
Disliked: I know that it was a pet friendly hotel. BUT we had a barking dog across the hall from us all weekend, I complained several times because my daughter had to be up at 6am! Nothing was done about it. They sent the maintenance man up he also heard it, but we listened to it till we checked out!!!

Exceptional

It was good but it...

Liked: The cleanliness the friendly front desk men when I check in easy check in
Disliked: My bed sheets had stains on them which wasn’t a big deal but when I tried telling staff they didn’t speak English asked for towels at 10 said they would send them up had to go get them at 230 myself the breakfast wasn’t refilled at all so I couldn’t even eat it was a lot of people just didn’t seem like they wanted to restock the food for the amount of people

Room was great, food and...

Liked: Room was nice and comfortable, shower was nice. The sauna was great when we could actually get in.
Disliked: Complimentary breakfast was awful. Food was cold if it was available at all. Even coming early didn't help.Pool area was crowded every time we tried going. No open chairs and barely any clean towels. The water temp was too cold in the pool, and even the hot tub wasn't hot 2/3 times we attempted to enjoy it and relax. This unfortunately left me and my husband feeling very disappointed and just wanted to leave.

Exceptional

Exceptional