Hyatt House Charleston - Historic District Guest Reviews
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0.4 miles from Charleston centre |
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Scottie Sun, 9 March 2025
They really priced gouged me...
Liked: Great location for Wine and food festival
Disliked: Beds were hard and awful to sleep in, I tossed and turned for 2 nights!!!
Howe Sat, 8 March 2025
Exceptional
Lisa Sat, 1 March 2025
Going down hill
Liked: Great location. The valet was excellent. Expensive but excellent
Disliked: The staff has a “No” attitude. Not very customer service focused.They were rude about their free 2 waters policy. If they had explained it in a better way (need to be a Hyatt rewards member) maybe we would have joined. We were just asking for water because it used to be included. No need to be rude and dismissive. In my opinion a good outcome would have been to explain and then give us the water anyway.
Nelson Tue, 11 February 2025
Very good
Amanda Wed, 22 January 2025
Superb
Liked: Everything was amazing from check in to the room.
Disliked: The rooftop bar gets overcrowded by normal people off the street so much that the guest can't even order a drink. Maybe consider an hour for guest only? If your going to promote it as a MAJOR ATTRACTION for the hotel guest like myself would like the chance to try to enjoy it.
Laura Mon, 20 January 2025
The location was good, but...
Liked: The location was great.
Disliked: We had to pay for parking each night in the amount of $47. The hotel didn't provide any discount for the fact that we were staying at the property. Also, the bathroom door didn't close properly.We liked the Pour Room, but it was freezing.
Howard Sat, 11 January 2025
Enjoyable
Liked: Good
Thomas Fri, 10 January 2025
Exceptional
Vadim Thu, 9 January 2025
Exceptional
Juan Tue, 7 January 2025
Didn’t stay because they had...
Liked: Didn’t stay due to no water running
Disliked: They knew about a water shortage problem 3 days before our stay, they failed to communicate that with us. Showed to check in and that’s when they informed us. Had to book another hotel on the spot. Bad management.