Hyatt House Boston Burlington Guest Reviews
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Write a review
Juzer Mon, 26 August 2024
I will not advise my...
Liked: N/a
Disliked: Value for money Front desk staff not cooperative Bed bugs or insects on bed
Alex Mon, 26 August 2024
Exceptional
Jamie Thu, 22 August 2024
Very good
Rachael Sun, 18 August 2024
Exceptional
Kathleen Thu, 15 August 2024
Very good
Kristen Sun, 11 August 2024
Exceptional
Loan Fri, 9 August 2024
Exceptional
Liked: The room is big and clean. I feel like home.
Disliked: The employee is very friendly.
Simon Wed, 7 August 2024
Superb
Pamela Wed, 7 August 2024
This hotel stay was very...
Liked: Location and breakfast
Disliked: Room was not ready when we arrived. Staff would not give key card for pool to be used while waiting for our room to be ready. Family was then locked in pool area…..my children and mother all whom can’t swim independently! Walked around building to ask staff to let them out sine no card to get into building that we purchased for that time. They did not. Luckily another guest was able to help tho. Then when room cards brought out when room was “ ready”. We went up to room about 20 minutes later still carrying all bags and staff was in there cleaning the room. She told us how she told them another room was ready and not this one. We left our belongings there instead of bringing them all down to front desk to let them know that the room that they told me was ready is in fact still not ready!!! Staff members there just pass blame down. Not one I’m sorry for the inconvenience or anything. So we stayed in room being cleaned because we were exhausted after driving all day to get there. I have been to some awful places in the past but this one takes the cake!!! Will differently never take family to this establishment again.
Freddy Wed, 7 August 2024
Conveniente y confortable
Liked: Cerca de un gran Mall y restaurantes. A 30 minutos de Boston