Hyatt House Austin/Downtown Guest Reviews
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0.5 miles from Austin centre |
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Francisco Mon, 27 January 2025
Very good
Faezeh Fri, 24 January 2025
Very good
Liked: It was a great place to stay! The room was clean!
Disliked: 1) The streets are populated with individuals experiencing homelessness. 2) During our two-night stay, housekeeping was not provided. I requested it, and they assured me they would take care of it, but they forgot.
Timb63 Wed, 22 January 2025
Lovely hotel on the edge...
Liked: Very comfortable hotel, with extremely helpful staff.Close to the main attractions.
Disliked: All good.
Deborah Wed, 22 January 2025
Bad
Deborah Wed, 22 January 2025
Bad
Shailja Tue, 21 January 2025
Passable
Liked: It was close to downtown
Disliked: The room was very cold as temp in the room was 67 f, complaint about it no one came to fix it
Claudia Mon, 20 January 2025
Exceptional
Philip Fri, 17 January 2025
Gold Standard for what I...
Liked: Very Nice HotelVery CleanVery Pleasant and amenable staff, Alyssa very politely gave us the unfortunate news that our preferred room selection was not available and upgraded us to one with a very nice view as well as giving us a credit on the room, so we could enjoy some snacks, and the remainder that we did not use was discounted on our final Price. Now that is excellent customer service!!!
Disliked: Our Preferred room was not available, but they did upgrade usBedroom window had a blemish which blocked the great viewThe delicious sausage links are only served every other day. It alternates with gross vegan sausage patties (ok I admit that is preference, I am really reaching trying to find negatives with this place)Bed could have been replaced, losing support but still comfortable
Kangli Thu, 16 January 2025
Superb
Ernest Wed, 15 January 2025
Very good