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Hyatt House Augusta Downtown eeef - (888) 608-6346
Hyatt House Augusta Downtown, 1268 Broad Street, Augusta, GA -(888) 608-6346
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BOOK ONLINE OR CALL - (888) 608-6346
4.35
HOTEL RATING: 
EXCELLENT
4.35 out of 5 (585 Ratings)
0.5 miles from Augusta centre
BOOK ONLINE OR CALL - (888) 608-6346
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Hotel Description
Located in Augusta and with Augusta Museum of History reachable within a 17-minute walk Hyatt House Augusta Downtown has express check-in and check-out non-smoking rooms a fitness center free WiFi and a bar. This 3-star hotel offers a 24-hour front desk and a business center. Guests can have a drink at the snack bar. Rooms come with air conditioning and a TV and some accommodations at the hotel have a safety deposit box. The rooms will provide guests with a fridge. At Hyatt House Augusta Downtown you'll find a restaurant serving American cuisine. Vegetarian dairy-free and gluten-free options can also be requested. Popular points of interest near the accommodation include Springfield Village Park Springfield Baptist Church and Sacred Heart Cultural Center. The nearest airport is Augusta Regional Airport 7.5 miles from Hyatt House Augusta Downtown.

Check-in time: 16:00   Check-out time: 12:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Golf Course
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` dishwasher
` alarm clock
` blackout curtains
` 24-hour security
` Designated Smoking Area
` Free Wi-Fi
` Kitchen
` Radio
` Restaurant(s)
` Daily Housekeeping
` English
` Happy Hour
` Non-Smoking Rooms Available
` Sofa
` Smoke alarms
` Fire extinguishers
` CCTV security in common areas
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Air conditioning in public area

Hyatt House Augusta Downtown Guest Reviews

Overall Average Score: 
Excellent (4.35 out of 5)

Write a review

1

Poor - 1.0 out of 5

Amanda Sat, 16 November 2024

Disappointing at best.

Liked: Location to downtown was good. The room is large.
Disliked: You have to pay to park in their garage. The furniture is in poor shape, the carpet and tile were dirty. Our room had two large water damage spots on the ceiling that looked to be fixed but repaired poorly. This hotel looks new and updated online but it is not. Very over priced for what you get.

5

Exceptional - 5.0 out of 5

James Sun, 10 November 2024

Exceptional

4

Very Good - 4.0 out of 5

Annette Thu, 7 November 2024

Very good

0.5

Poor - 0.5 out of 5

Donna Sun, 3 November 2024

Bad

Disliked: We arrived only to be told there was no booking for us. Then we were told that Booking.com had cancelled it a few days earlier. No communication from anyone???We had to find another hotel to stay last minute.Not good at all.

2.5

Fair - 2.5 out of 5

Julie Wed, 30 October 2024

Disappointing

Liked: The room was spacious and the bed comfortable The kitchen area was useful. Clever revolving tv that could be watched from seating area or bed. Breakfast was good.
Disliked: Furnishings very basic. Only two stools in the seating area, although it was supposed to sleep 3 Random selection of 2 tea bags. No milk for coffee/tea. No safe in room. Shower gel was empty. Pricey.

5

Exceptional - 5.0 out of 5

Hinkins Thu, 10 October 2024

Friendly staff

4

Very Good - 4.0 out of 5

Jeffery Wed, 2 October 2024

Good

Liked: They were one of few places with water, ac, and power
Disliked: Having to be escorted to my room. No key access.

4

Very Good - 4.0 out of 5

Rashonda Sun, 29 September 2024

Very good

4

Very Good - 4.0 out of 5

David Fri, 27 September 2024

Very good

5

Exceptional - 5.0 out of 5

B-handsome Tue, 24 September 2024

Nice Hotel. I would stay...

Liked: The hotel was very clean. David from the Front desk was always accommodating and friendly. He was a person that knew what customer service meant. I also appreciate the assistance from Front desk Christian and cleaning staff to get our room ready earlier since we arrived early afternoon. The fitness center was clean and spacious. I like that it was 24hrs. The rooms were nice and beds were comfortable. I like that there was a microwave and a fridge with a freezer. The couch was nice too. I booked the King studio suite.The walk-in shower had a anti-slip mat. Breakfast was good the first day. I appreciate the to-go boxes and bags to allow guests to take back up to their rooms. Pancakes instead of the usual waffles you see was a good touch. There is a bar on an upper floor and a parking garage, but I did not use either. The location is close to nearby restaurants and outlets as well. I liked the security. you had to swipe your room card to get on your floor. You also had to swipe room card to get into the building after 11. I also like that check out is at 12 noon so you can sleep in a little more.
Disliked: There were only a few things I didn't like. There was a lack of variety in breakfast after first day. By the 3rd day, soggy French toast sticks were served with overcooked bacon. There was not a lot of options for pastries or muffins (no blueberry at all). Only 2 or 3 options for bagels. Besides cereal, there wasn't much to choose from on the remaining days. I would like to see more variety and options. Another thing was the very high prices for the rooms. I booked hotel in May of 2024 and prices were over $600 for 3 day stay. I kept checking back every month and price only got higher. I've never paid so much to stay at any hotel in Georgia. However, at least the stay was comfortable. Lastly, getting an early check-in was like pulling teeth. I sent messages to the property weeks before advising I would be arriving early for my girlfriend's birthday celebration. When I arrived at around 1pm I had to wait until around 2:30pm to get a room. I had already been in town since morning due to an early flight and was tired. I understand check-in normally starts at 4 but I've never had an issue getting a room earlier. Thankfully i finally got settled in. But overall no main issues. Hopefully the breakfast improves in the future. All in all I enjoyed my stay.

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Hyatt House Augusta Downtown 1268 Broad Street, Augusta, GA