Liked: The view of Times Square.
Disliked: Nothing.

Exceptional

Loved our experience.

Liked: The staff was great. Very fast check-in and check-out. Close to everything!!

Very good

Liked: Large, quiet and clean rooms. Perfect location and very nice employees. We appreciated the bottled water provided each day without charge.
Disliked: The elevator on the 9th floor took a long time to arrive, sometimes as long as 8 minutes or more. The Destination Fee was a joke which amounted to ‘discounts’ on services which were not necessarily part of the hotel. The front desk personnel implied that the fee was mandatory which does not meet New York State law.

Exceptional

Exceptional

Clean and comfy

Liked: Loved my stay beautiful views Dyana at the front desk took good care of us! Perfect location to subways and shopping and food! Highly recommend and did I mention the view? Magical ❤️
Disliked: The mattress was a little firm but they took care of it by bringing extra pillows. That did the trick

Perfect 40th celebrations

Liked: Size of room as we had executive suite. Location was fantastic, 20 minutes walk to all the main attractions. Staff we're really friendly and nothing was too much trouble.
Disliked: No restaurant

Pleasant

Very nice.

Liked: It was small and very clean.
Disliked: Elevator service was a bit slow and would skip our floor. Had to ride it up to go down.