Excellent hotel, fantastic staff.

Liked: Staff were very welcoming. We received a great room upgrade. Everything in the room was as required.
Disliked: Nothing.

Good

Liked: n/a
Disliked: I ordered Ragu Papperdelle for room service and was looking forward to it. It was spaghetti bolognese (little chunks of mince) and was super bland. Didn't even had salt and pepper I could try to add flavour with

A place to repeat

Liked: Style and facilty in general

Excellent seven night stay!

Liked: We loved our stay. The room was very comfortable and had everything we needed. All the staff friendly and always happy to help us out when required. Breakfast was very tasty and my husband enjoyed the house made granola. Poached eggs were always perfect! The staff at breakfast were excellent, especially Kate, Celine and Jessica.
Disliked: Nothing!

Exceptional

ok

Liked: Modern, with great decoration. With many plug in for laptop and mobile devices
Disliked: no one help send our big suit cases to our room even we have 3 ladies and 2 of them are seniors

Cool vibes and comfy rooms

Liked: The Hyatt Centric is the cooler younger sibling of the Hyatt properties. It's fresh and airy with a more minimalistic aesthetic. The rooms have floorboards which give them a nice fresh feel, the bench which functions as a sheet and luggage rack is a great use of space. The bathroom is well-appointed, with a decent sized shower and solid water pressure. The hand-held shower head feature wins over a rain show head everytime for sure. Bathroom products and amenities are from Mr Smith and smell great.The lobby area offers a nice area to sit and chill away from the room and there is also a barista serving up coffees. Located between Flinders Street and Flinders Lane, it's about 200m from Southern Cross Station and the tram line is about 100m from the hotel.
Disliked: Mobile service pretty poor in the hotel (barely one bar of service) but it does offer wifi. There's no sundries available for purchase in the lobby or vending machines so no late night snacks or drinks available unless bought off-site.

We had a Great time

Liked: Breakfast was lovely, great views and large variety of foods to pick from.
Disliked: N/A

Poor

Liked: Comfortable bed
Disliked: ‏**Disappointing Experience at Central Hyatt Hotel**‏I booked a night at the Central Hyatt Hotel in Melbourne as a surprise for my husband to celebrate our anniversary. I wanted us to have a luxurious 5-star experience with our daughter, enjoy a relaxing evening, and explore the city near Christmas time. Unfortunately, our stay was far from what we had hoped for, and I feel compelled to share my experience.‏- **Room Design Flaws**: The entrance door had minimal clearance, making it difficult to open fully. My daughter, who is only three , tripped several times near the door due to its awkward positioning.‏- **Uncomfortable Furniture**: The room featured a fixed sofa near the window that was poorly designed. The mattress on the sofa slid off constantly, and the gap between the sofa and the window created a hazardous space with sharp corners. My daughter hit her head on one of these corners, which led to tears and even some bleeding on her foot. When we requested a bandage slept, I also injured my elbow against the same sharp edges. For older guests or anyone with mobility issues, this could be even more dangerous.‏- **Poor Cleanliness and Amenities**:‏ - The provided bathrobes were old, rough, and visibly stained.‏ - The minibar was completely empty except for a few coffee pods, sugar packets, and three teabags—not what one expects from a 5-star hotel.‏ - There were no child-friendly amenities provided. The bed for my daughter was old and uncomfortable, and it came with no blanket or proper bedding. Additionally, there were no toiletries like child shampoo, lotion, toothpaste, or anything thoughtful for kids.‏- **Breakfast Disappointment**: The breakfast was incredibly basic. The only pastry offered was a small croissant, and there were no fresh berries like strawberries or blueberries, even though they are in season. There were no special touches like ice cream or a diverse selection of desserts. For a 5-star hotel, this felt very underwhelming.