Great place to stay if...

Liked: Good clean premise and in the prime location. Lots of stuff to do around.
Disliked: Very expensive for the services offered.

We had a wonderful time...

Disliked: Would be nice to have a sitting area in the room for 2 people.

Key West from Tennessee

Liked: Best hotel in Key West in my opinion. The absolute perfect location right at Mallory square. Beautiful facilities inside and out. Absolutely amazing views out the rear of the hotel of the Gulf of America. The staff at this hotel was so good I'll be coming here for years to come. They were so helpful and accommodating.
Disliked: Having to leave

Had a lovely stay at...

Liked: The hotel is in a great location close to the Marina, shops and Bars on Duval Street. Room was a good size but not the most luxurious I have stayed in but still nice. I did feel it was expensive but I would stay again.
Disliked: Décor a little tired and patched up cracked tiles on floor

This property was an overpriced,...

Liked: Great location.
Disliked: For the Hyatt brand of hotel we are used to.... this particular hotel does not meet the Hyatt standards in our opinion.

You’re paying for the location

Liked: Location
Disliked: The hotel was average. It was overpriced

Would like to go back

Liked: Location was ideal
Disliked: The hallways were lackluster

Over priced, clean, unexceptable pool...

Liked: Pool wac ice cold. I complained to manager but nothing was done. Terrible. Poorly managed.
Disliked: Rooms were very clean

Superb

Liked: Clean and friendly staff