Liked: This hotel was great. Very clean and the staff were very friendly! I would definitely stay there again.

Very good

Exceptional

Great location to Southpark Mall

Liked: Comfortable room Great Valet team Front desk Brandon & Wing / WinAvailability of restaurant on property

Exceptional

Bad

The stay was relaxing

Disliked: I feel like the price was over rated

Overall great hotel.

Liked: I loved the location, walking distance to so many things. The room was clean and the housekeeping staff was lovely.
Disliked: This was by far the worst greeting I have ever received from a hotel staff and I’ve stayed in hundreds of hotels. We traveled via car, 7 hours away so I’m well aware that it was 1am. And that this front desk person usually doesn’t come into contact with hotel guest. I walked through the doors with a cheery “hello” and this person just stares at me and says, “I need to see your ID.” He’s a dark skin black man with glasses named Brandon and our interaction was terrible. You could tell he just didn’t want to be there and was taking it out on us. Very unfortunate, because I’ve never been treated like this by front desk staff in all my travels. It just makes the hotel look bad and leaves a sour taste in your mouth.

Exceptional

We had a great stay...

Liked: It was new, modern, clean, and quiet. The staff did a great job especially given it was over a holiday weekend.
Disliked: I have no I complaints about the property.