Superb

Liked: Beautiful hotel in lovely location!

I loved everything about it!

Liked: The property’s intimate setting and warm community were highlights for me.
Disliked: I wish it had a sauna or steam room.

Emjoyment

Liked: The management went over and beyond expectations in the hospitality industry these days. They really made us feel like our enjoyment and satisfaction mattered to them. It was actually our 10 year anniversary and we were extremely pleased with everything from check in to late check out to forgetting some things to have them generously replaced by the resort with no cost to us. They really treated us wonderfully and we will definitely be coming back again and already started referring the resort to friends and family.
Disliked: Some food and drink available after 11pm, even on a very limited basis as people travel from all over.

Exceptional

Excellent but get your act...

Liked: I like this place very much having been many times thruout the year. The only problem i have is with some of your polices similar to a burger king. When people are spending 40 for breakfast you accomodate them. You don’t cut them off for juice while they are eating especially if the server doesnt tell you . This goes to you MR Gm. Don’t belittle the quality of this wonderful resort by putting forward non customer service polices . Make your staff work. !
Disliked: Read above

Very happy

Liked: Food was great! Dinner and breakfast. Beautiful romantic setting. Amazing pool and hot tub night scene. Staff/waiters/waitresses were very nice and accommodating. Private Beach access a plus. Most of all the room. The room was more than expected. Very much satisfied with our stay here at Hutchinson Shores Resort and Spa.
Disliked: Needed more pillows only complaint.

Exceptional

Liked: Great room right on beach.

Need help from booking.com to...

Liked: They are trying to bill me an additional fee of 750 dollars for the 6th which was paid for in my initial booking

Very good

Liked: Spa was excellent room was great bartender was great
Disliked: We had breakfast outside on the patio and our server was the worst. Took 10 min to come over to us. Brought coffee with no cream didn’t even ask or offer. Messed up both of our orders never checked on us after food was brought. Almost ruined our stay