Great time in Jenson Beach

Liked: Location was beautiful right on the beach. It has 2 pools and a hot tub. Also pantry area with free cold bottled water. As well as other items. Room was cleaned every day.
Disliked: Mini fridge was more like a cooling drawer. I would prefer a real mini fridge.

Exceptional

Staff was great, especially valet...

We did enjoy despite not...

Liked: Staff was excellent!!! We were there during Hurricane Milton and they were great
Disliked: I think charging $100 a night for pet is very expensive compared to other hotels

Very good

Liked: We came to this hotel to evacuate from a hurricane. We showed up with 2 cars, 3 kids, and a cat. We were expecting to go to a friends house, until her house was evacuated as well, so we showed up to the resort with mostly jammies! The woman who checked us in was so sweet and accommodating. She changed our room to a room with 2 queen beds instead of 1 king! We did end up ordering room service the night of the hurricane because it was too dangerous to go out over the bridges. We ordered 5 steak burgers, which came with fries, and delivered to our room door for $114, which included tax and tip. We thought that was very reasonable, and our kids felt safe and snuggled in eating their delicious dinner and watching a movie. The shower was so nice, and the room was cleaned every morning, they even cleaned around our cat! My son really loved the gym and the pool. All staff were very kind to us walking around looking like hobos in our pajamas! They stock the pantry on each level with fruit, muffins, and cookies at different times, so that was very exciting for the kids! Overall, really great experience. They made us feel so comfortable when we were feeling scared and stressed about our home and friends on the other side of the state.
Disliked: I was really surprised how small the rooms were for the price. That's probably the only negative aspect of our trip. We made do with what we had, and were grateful to have such a nice place to run to in the night!

Thankful and appreciative of this...

Liked: Everything. We evacuated in the middle of the night to escape Hurricane Milton. There isn’t enough words to express my gratitude and appreciation for this hotel and the employees there. They were welcoming, kind, sympathetic, and patient with us. We were a family of five with three fur babies and everyone was understanding of the situation. This facility was amazing and I hope to come back again in the future.
Disliked: There was nothing I didn’t like.

Pleasant

Exceptional

Exceptional