Good

Superb

Exceptional

Good place but make sure...

Liked: Great facilities great place great food and drink
Disliked: I was charged a load extra for rooms cancelled through booking that they hadn’t received. Took me several hours of calls and talking

Good

Liked: The gym was very good
Disliked: I think someone had been smoking in the room

Superb

Liked: Pool, jacuzzi, sports activities, cinema hall, activities for kids, lunch, dinner, pool table, etc. were amazing. Time flew by as we were having a lot of fun being in the midst of a lot of action happening in HUP. A la carte was great, enjoyed the vegetarian options a lot.
Disliked: Beds were very uncomfortable. Plus the floor above us was making a lot of noise late in the night. We could hear the footsteps from running around and screaming of the kids. There was no AC in the room to regulate the temperature. Breakfast was too basic.

Nice sporty hotel, could do...

Liked: Playing football, cinema
Disliked: Rooms could be cleaner, variety and choice of food. Reservation system not working well.

Pleasant

Liked: Good breakfast and service in the restaurant, small but cozy swimming pool, good squash, tennis, football facilities. Monkey town included and one of the nicer ones I have seen.
Disliked: Our room wasnt cleaned on day 2, I called several times, again the next day to ask if they can at least start with our room as it hadn't been cleaned the day before. They only came at 3pm after another call. Spa was closed all 3 days of our dayBit complicated reserving almost every single activity, some the day before, some only on the day.Room very dark, black walls, green carpet, no proper lightningNo ventilation in bathroom

Great sports hotel

Liked: The sports facilities
Disliked: All was good