HS HOTSSON Smart Chapala Guest Reviews
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4.9 miles from Chapala centre |
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Mariel Sun, 30 March 2025
Exceptional
Bryan Sat, 29 March 2025
Superb
Brenda Tue, 25 March 2025
Loved the attentive and personal...
Liked: Staff exceptional. Manager very attentive. Views from the balcony of the restaurant very picturesque and beautiful
Disliked: No Wifi connection in the room.
Debbie Tue, 18 March 2025
Good location, nice rooms but...
Liked: Location was good Room was spaciousShower was amazing
Disliked: Service - it was really bad We were out all day, got back to the room at 8pm and housekeeping still hadn’t been, we had to request this at reception.Went to the restaurant so housekeeping could pass by the room and waited 35 mins to get my drink!
Joan Sun, 16 March 2025
We did not feel welcome...
Liked: Very clean.
Disliked: Staff were very unhelpful. I realize we were in Mexico and the language is Spanish but it seemed no one at the hotel could or would communicate with us unless we spoke Spanish. This caused problems with ordering our meals. The property seamed to be running on a very tight budget, to the point were we were only allowed one roll of toilet paper at a time. If you ran out you had to call the desk for more. Only one bottle of water a day per room, if you needed more you had to pay for it.
Mario Sat, 15 March 2025
Very good
Gediminas Thu, 13 March 2025
Very good
Eduardo Mon, 10 March 2025
Exceptional
Mariajose Mon, 10 March 2025
Superb
Liked: It was clean, and nice accommodations
Disliked: The service in the buffet, could definitely improve.
Marcelo Mon, 3 March 2025
confortable
Liked: la limpeza