Howard Johnson Hotel by Wyndham by the Falls Niagara Falls Guest Reviews
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0.8 miles from Niagara Falls centre |
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Luigi Mon, 18 November 2024
Superb
Cecilene Mon, 18 November 2024
Passable
Liked: Location was good
Disliked: I am requesting my full refund. The desk clerk charged me for 4 people in a room. There were 4 people but only 2 wete occupying the room overnight. She assumed yesterday because my friend was helping carry luggage thst 4 people had luggage to stay. I told her my friend had paid fkt parking across the street as he was not staying the night, which is why i didn't get overnight parking at the hotel when she asked if I needed parking. I asked her where my friend vam temporarily park for a few hours and she directed me to where. She was not there at the night clerk so she can not assume 2 extra people wete in the room. I also told her to look at the camera as to whom.was going and coming from my room. I am very disappointed as I have stayed at this hotel many times without issue. I have an upcoming trip in December and have orebikked this hotel but I will cancel and never use them again for this unfairness. The clerk was rude with me at time of check in so I wasn't surprised by her behavior with me at check out. I am.of color and I also saw the way she treated her co worker of south Asian origin. Please refund or give a credit or some appropriate compensation for this matter. Thank you
Sabrina Mon, 18 November 2024
Superb
Diaz Mon, 18 November 2024
Stay with my couple ,...
Liked: Was good
Disliked: was good
Heather Sun, 17 November 2024
Pleasant
Liked: Very friendly, helpful staff.
Tina Sun, 17 November 2024
Very good
Liked: Clean room, very spacious room. Friendly service checking in, reasonable priced.
Cora Sat, 16 November 2024
Very good
Jennifer Tue, 12 November 2024
Will stay again.
Liked: The location was better than expected, literally 2 blocks from Clifton Hill. Food, coffee and drinks were all close by. The room was very spacious and comfortable. Will stay again soon with the whole family.
Disliked: Our room key cards stopped working 3 times and we had to go back to the front desk after going to our room on the 4th floor.
Mina Tue, 12 November 2024
Very good
Carolyne Mon, 11 November 2024
Very good