Exceptional

Passable

Liked: It was convenient to where I needed to get to in the morning.
Disliked: There was a dirty towel that was hanging behind the bathroom door left from the previous person. The tub didn’t look like it was fully cleaned.

No Show at HoJo

Liked: Nothing? Nobody answered the door to check us in. Waited 20 mins. Rang bell and called several times
Disliked: Booked a room through booking after a long flight and drive in the snow only for nobody to answer our call or the doorbell. Had to book a room 10 .miles north.Called the establishment the next day for them to tell us it our problem booking charged us we need to call booking. No apology, Rude attitude after charging our c.c. Awful experinece!

Superb

Very good

Good value, clean, but lacks...

Liked: The room and breakfast area were clean. The price was a good value.
Disliked: The toilet flush was so loud and long! There was no "Do Not Disturb" sign to hang to decline maid service. Coffee supplies were not replenished on the second day. My biggest complaint, however, is that no glasses or plastic cups were provided for drinking water, taking pills, or brushing one's teeth. I had to use the same paper cup I used for coffee and these were not replaced the next day. Finally, there was no dresser or place to store one's clothes, just two VERY small drawers.

Very good

Good

Liked: The staff is very welcoming and helpful
Disliked: The room was not per description. For instance, the website promised bath robe, but it was not provided.I would also like a night light in the bathroom.

Good

Liked: Staff was great! Very convenuent o massmoca and the clark. Quiet.
Disliked: Musty smell in room.