Howard Johnson by Wyndham Mystic Guest Reviews
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1.5 miles from Mystic centre |
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Sue, New York Tue, 13 March 2012
Very clean, spacious and comfortable room. Would not hesitate staying there again.
Liked: Close to everything
Kirsten Mon, 31 March 2025
Scary and feels unsafe
Liked: The bed was clean. Towels were clean. There was complimentary shampoo. Most of the outlets to plug in a phone charger worked.
Disliked: The property is very run down and feels unsafe. The exterior door to enter the building has a card swipe that doesn't work and the door is not locked- allowing entry from anyone off the street. You enter into a foyer that is completely dark- none of the lights are working. The only thing that is illuminated is a soda machine- akin to a night light. The hall to our room was dark in the first half, then finally a light by our door. There were other trivial things like no coffee in the morning in the lobby and the tub function did not work ( we had selected a room with a tub)- which makes bathing a kid harder. Overall the biggest concern was safety. I would not stay here again and would warn a solo female traveler to avoid it.
Mclaughlin Sun, 30 March 2025
Not a good experience.
Liked: It was close to Mystic Village
Disliked: All exterior doors were not locked, providing no security. Front desk stated a smokeless property, but the stairways and hallways smelled like smoke. Areas of the hall had no lighting and was very dark. The style was more of a motel style than a hotel. Although you enter the room from the inside, it was a long two story belt thing. Each room had a balcony, but the slider doors did not have much security to them. We scheduled a second floor room and they tried to put us on the first floor. When I requested a second floor, they put us in a room adjacent to another couple who made a lot of noise all night . For a mother daughter trip, we were very uneasy. The bathroom light sometimes didn’t work and if it did, it flickered before it came on. Probably the worst part was that we had no heat. When we turned on the system, it blew cold air only. There were no phones in the rooms to call the front desk for more blankets And even if there were nobody was at the front desk. Needless to say, we woke up, tired and sore from quivering all night from being cold.
Jacqui Sun, 30 March 2025
Good
Hector Thu, 27 March 2025
Superb
Peavy Mon, 24 March 2025
My visit to Mystic
Liked: The location was great!
Daniel Sun, 23 March 2025
Reasonable, safe and quiet.
Liked: The room was clean and quiet and nice refreshments had been made as this is an older hotel. We liked the nostalgia of it!
Disliked: Our sink in our room did not drain. We were only there for a short while (1 night stay with an early checkout) so we did not ask to switch rooms. The front desk folks we spoke to were responsive so hoping they had it looked at after we left!
Paul Sun, 23 March 2025
Run down and disgusting.
Liked: Staff was friendly.....it ends there.
Disliked: Lights didn't work.Missing smoke detectors from bases.Mirrors so dirty they wouldn't clean. Towel hooks ripped out of the walls.GFCI outlets would not trip.Switch covers so dirty I didn't want to touch them.Phone was plugged in but didn't work. Had to use my cell to call the front desk.Different mirror broken.Mold and rusted metal in the shower.Improper outlets covers.Sliding patio doors were damaged and could open properly. Shredded curtains at sliders.Gouged up doors.The refrigerator was rusty, mold, and the seals were completely torn.Water damage at the bottom 6 inches of several areas of walls NOT in the bathroom or near water sources.Lifting and torn rugs.Damaged walls in the bathroom and sleeping area.The hallway rugs were severely stained and the hallways smelled musty and gross.I can send you photos of most of these items. I will not stay here again.Room 135My daughter and friend stayed in room 133 and thought it was run down and smelled.
Lisa Mon, 17 March 2025
Very good
Rebecca Mon, 17 March 2025
It was clean. It was...
Liked: The price and location
Disliked: There were some unsecured exterior doors.
Sandra Wed, 12 March 2025
My stays have had a...
Liked: I enjoy being in Mystic: as I grew up there; and always enjoy the pool and my room amenities. I stay at Howard Johnsons a couple times a year and most always am pleased with my accommodations.
Disliked: I was sad to see the past two times that I stayed there that the rooms and property have been neglected. Both last visits I had to use a plunger to flush my toilet and this last visit; my beds weren't even looking like they were properly made. The pool area was dirty and upon pulling into a parking space; there were piles and piles of cigarette butts and trash all up against the curb. A couple rooms on the bottom floor were a mess. Broken furniture, etc. You could see into them because there were no curtains. Maybe they were being worked on. If so; maybe curtains would be a good idea. They would hide the mess. I like the wooded side. It was disgusting this visit. so much trash and hundreds of cigarette butts. And the fence was all in pieces behind the diner. Maybe the diner needs to be contacted about the fence. But the trash and butts were all over the patios. I took pictures of everything I have mentioned. Just sad that such a nice place isn't being kept up. I hope to keep coming. I have faith it will be better.