The staff were not polite upon checking in - vague with directions to Englert Theater. There was no book containing hotel information/local info/room service menu in the room . The room had a view of the roof with broken lawn chairs and patio umbrellas. It was not as great as the website photos; no TV channel guide. I was trying to build up the room since we paid $170, saying it was modernistic, and my fiance replied "yeah, 1970's". He was right. Normally don't write reviews, rarely negative ones, but had to on this one. Disappointed.

Liked: Close to theater and the Ped Mall.
Disliked: Staff; room view; lack of amenities.

Exceptional

Passable

Liked: Location is good.
Disliked: The HVAC didn't work, the bathroom door was off it's track and the shower door was broken.

Pretty but dirty

Liked: The staff was AMAZING! They deserve recognition and praise for how accommodating, professional, and kind they were. The location is great, the view from the balcony is pretty!
Disliked: These rooms have to potential to be phenomenal. It is a gorgeous room, room setting and bathroom. However there were some things that unfortunately did not give them the credit they should have. The rooms cleanliness was not to standard. They use like tiled carpet and unfortunately some of the square pieces were off exposing VERY sticky flooring which RUINED my socks, making it to where I had to walk barefoot on their less than clean floors, which made them look gross. Also, a part of the baseboard in the kitchen random fell down.

It was amazing

Liked: I liked the restaurant that was on the main floor

I love this place

Liked: Love hotelvetro
Disliked: A little loud

Exceptional

Very good

Exceptional

We will stay there again

Liked: Property was excellent location was perfect
Disliked: Are room was clean halfway 1 time when they clean it they made the beds replace tows didn’t sweep floors or give toilet paper had to call down for that