Exceptional

To not be unfair -...

Liked: The hotel was neat and clear. Parking places available and gratis. And that is the end of positives.
Disliked: Staff at the reception desk was unkind and rude. There was not many facilities in the room. No refrigerator, no air condition, no electric kettle no coffee, no tea, no even bottle of water. The Restaurant closes at 9 pm. So when we come no possibility to eat or drink. No problem maybe in other city but in Frankfurt am Oder everything is closed at 9 pm. In hotel there is no lift. The breakfast very average- no coffee machine. Price very high for such services. Hotel accepts animals but price for animal 20 eur the highest we ever pay.

Exceptional

Liked: Great location, good breakfast

Exceptional

Liked: We stopped for a night while on the trip across Europe. Amazing hotel, beautiful family apartment. Clean, spacious and beautiful room. Was amazed by it. Staff was extremely helpful and friendly.. would like to return and stay for longer then a night.

Very good

Superb

Disliked: While booking the room I have requested a crib -which based on the booking information was for free - unfortunately once checking with the hotel I have been asked to pay for it.

Superb

Very good

Liked: Breckfast, both cold and hot available

I don’t recommend because of...

Liked: Nice and quiet location, good quality accommodation
Disliked: The staff. When I came to the hotel one of the employees asked me if I could help them with cleaning dishes. It was so inappropriate that at first I was so in shock snd agreed to help. It was later when I realised that he probably assumed that if I’m from Poland I’m must be a blue collar worker. He seemed to be really surprised when to his question about ny job I told him that I’ve never worked in gastronomy and in fact that I’m an academic. It’s a bit of a pity that people still use this kind of stereotypes…