Great stay but disappointing breakfast.

Liked: The room was spacious and comfortable. The bed was very comfortable with very fluffy, cozy bedding. The facility was clean and well maintained. I didn't take advantage of the services this time but you could tell this hotel is very dog friendly. Their attached restaurant and bar lounge area also looked very nice but my schedule did not allow for me to enjoy them.
Disliked: I was disappointed at the breakfast offering. They only had grab and go breakfast which is fine; but was crazy overpriced. Since they have an attached restaurant, I would have liked to have a warm, made to order breakfast. If getting breakfast, pass on it here and get it at a cafe near by.

Exceptional

Pleasant

Location was great! We had...

Liked: AMAAZING location, valet (car was safe for overnight parking in a lot), room service connected to restaurant, bar, and has TWO pool tables!

I will never stay here...

Liked: The game area was cool
Disliked: This property does not match the picture the rooms are not nearly as nice, very beat up and dumpy reminded me more of a motel

Great hotel in the central...

Liked: The room was large and nice with a very comfortable bed and a roomy bathroom. The staff was helpful and very pleasant. The location was fantastic with access to buses, streetcars, and the Powell cable car just a few hundreds yards away. We were able to easily travel to any part of the city.

Did the job - would...

Liked: Games area with pool table etc was terrific. Short walk to cable car depot so very easy to get around to see the sights. Some of the front desk staff were very helpful (but some not).
Disliked: We stayed on a weekend after a long-haul flight ... the people in the room next door were very loud and inebriated and repeatedly tried to access our room via the adjoining door throughout the night. This is frightening when you are jetlagged and travelling with children.

Disgusted with their after sales...

Liked: From social media
Disliked: The stay was good but they have overcharged me. Have sent several emails asking for clarification, they never reply at all. Very disappointing !!

Exceptional