Hotel Zessa Santa Ana - a DoubleTree by Hilton Guest Reviews
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3.1 miles from Santa Ana centre |
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Adan G, San Diego, visiting The Observatory Orange County Mon, 5 January 2015
Very beautiful and clean room. Staff very professional and friendly. Lots of restaurants and shops nearby; will definitely stay there again.
Liked: Clean.
Secher Fri, 8 November 2024
Very good
Liked: The gym was brand new. The rooms are spacious, 2 bathrooms and 2 rooms.
Disliked: The car park fee is expensive as the hotel is very far
Yue Thu, 7 November 2024
Exceptional
Brandon Tue, 5 November 2024
Very good
Liked: Really clean
Disliked: Hidden fees, an extra deposit I didn't know about nor was prepared for financially but once there It was my only option, I had to pay for parking with my rental car which was an additional 90$ I didn't know about which now came out of my deposit. It became overly expensive. Then little things weren't double checked like in the shower there was no body wash I asked to replace it and it never was.
Adama Wed, 23 October 2024
Perfect in every way
Liked: We loved this hotel with a passion We run a nonprofit and this was our first group outing in seven years We loved the aesthetics of the hotel, the comfort the staff We absolutely love that it was pet friendly Everything all around was a 10++The shower was absolutely amazing and even the TV channel choices
Disliked: Nothing everything was amazing
Irene Tue, 15 October 2024
Pleasant
Irene Tue, 15 October 2024
Went downhill from last stay...
Disliked: We had to switch rooms once since the bathroom in 219 didn’t close. When we did switch there was hairballs in the shower floor. We were locked out late at night from going to the parking had to go to front office to get new keys. When we finally parked and went to our new room the keys again didn’t work. This was late at night too. Had to go back to front and request new keys. The girl from earlier, Sofia hadn’t registered that she switched the room and manually update it on the computer. I’m currently pregnant so this was just bad.
Ej Tue, 15 October 2024
Very good
Liked: Everything was nice and clean, staff was friendly and welcoming
Disliked: The showers were too aggressive and made the floor wet and slippery
Angel Mon, 7 October 2024
Exceptional
Kevin Sun, 29 September 2024
Exceptional
Ivon Mon, 23 September 2024
Will come back.
Liked: Friendly staff as you come in to the hotel. Cleaness inside and out. My room was ready. The room had all we needed. Easy check out.