Hotel ZaZa Austin Guest Reviews
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Write a review
John Sat, 7 December 2024
Very quiet and clean hotel....
Liked: The location was in walking distance to many restaurants, bars, and other entities in downtown Austin. The hotel was VERY clean and my room (1101) was very quiet and comfortable. Room service did a good job of refreshing the room each day. Breakfast was average. Slightly on the high end, $7 for cup of coffee (free refills and cup to go if wanted). Overall very nice and staff was very friendly and respectful.
Disliked: Only disappointment was each day I ordered a side order of toast and each day got one slice for $3 and if order came with toast it was one slice cut in half.
Katherine Thu, 28 November 2024
Great location.
Liked: Great pool area
Shree Mon, 11 November 2024
Exceptional
Domiciana Mon, 11 November 2024
Exceptional
Todd Mon, 4 November 2024
Very good
Alexandre Fri, 25 October 2024
a dump
Liked: The front door clerk
Disliked: The bathroom was dirty. The air conditioning did not work. The hotel did not respond to three separate requests to address the issue. The staff did not know how to help. A number of staff members had trouble understanding english, let alone speaking english.
Julie Tue, 22 October 2024
Wonderful hotel! We would stay...
Liked: The staff was fabulous! We had a little problem because there was a lot of noise outside of our room (in the street) and they moved us right away and bought us breakfast. They were wonderful.
Disliked: To be honest I didn't really like the theme of the first room we were in. I get the idea but I think it was a little cheap feeling. It was a wilderness room.
Debbie Tue, 15 October 2024
Superb
Kelsey Fri, 11 October 2024
Very good
Matthew Tue, 8 October 2024
Exceptional
Liked: Great location. Helpful and friendly staff. Used the house car a lot to get around. Enjoyed the complimentary food and drinks for ACL guests.
Disliked: Valet is high but seems to be in line with other hotels in the area.