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Hotel Universel Quebec eee - (888) 323-5826
Hotel Universel Quebec, 2300 Chemin Sainte-Foy, Quebec City, QC -(888) 323-5826
Area: Laval University
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BOOK ONLINE OR CALL - (888) 323-5826
3.3
HOTEL RATING: 
PLEASANT
3.3 out of 5 (545 Ratings)
8.5 miles from Quebec City centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
Across from Laval University and only a short drive from the heart of Old Quebec this hotel features an on-site Scandinavian spa an indoor pool comfortable accommodations and easy access to area attractions. With the nearby Ste-Foy train station guests can easily visit downtown Quebec attractions while staying at the Hotel Universel. Les Galeries de la Capitale shopping center and Jean-Lesage International Airport are also only moments away. Guests at Hotel Universal can enjoy a relaxing stay with the on-site spa saunas and massage services. The hotel also features an on-site fitness center along with a restaurant and bar located adjacent to the hotel.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Parking
` Swimming Pool
` Garden
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Heating
` Fax/photocopying
` Wheelchair accessible
` indoor pool
` vending machine
` Accessible parking
` Family Rooms
` Free Wi-Fi
` Heated pool
` Restaurant(s)
` Sun Deck
` Daily Housekeeping
` Non-Smoking Rooms Available
` Outdoor furniture
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Free face masks
` Audible alarm
` balcony/terrace
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa services
` Spa/sauna
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Professional cleaning services

Hotel Universel Quebec Guest Reviews

Overall Average Score: 
Pleasant (3.3 out of 5)

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1.5

Poor - 1.5 out of 5

Julia Sat, 16 November 2024

Would not recommend and will...

Liked: Location
Disliked: Old room, usb plug and TV were not functionnal. Hotel alarm went off both nights of my stay once around 4 am and other around 7 am. Hotel located right next to a bar. Between 12 am and 4 am people were coming back to hotel drunk, screaming and banging on doors. Extremely loud, barely got any sleep both nights i was there

0.5

Poor - 0.5 out of 5

Wu Sun, 10 November 2024

never next time

Liked: nothing
Disliked: There are small bugs in the room, similar to small mosquitoes. The room is very old, especially the toilet, and the towels are stained. The room pictures are totally different from what is shown on booking.com. Also, booking.com booked me two wrong rooms. Also, I have to check in after 4pm.

3.5

Good - 3.5 out of 5

Anne Wed, 30 October 2024

Good

Disliked: The tv did not work for the first two nights and this should have been checked before my six-night stay. However it was finally fixed and I was compensated to my satisfaction with a partial refund.

2.5

Fair - 2.5 out of 5

Susan Mon, 14 October 2024

The room was clean, parking...

Liked: The pool was beautiful
Disliked: We weren’t able to get a cup of coffee in the morning and breakfast was not served in the restaurant.The woman who checked us in seemed as if I was bothering her and did not greet us with a smile.No maid service on our second day, no clean towels or washcloths.There should be some kind of bar or handle to help getting out of the pool.

4

Very Good - 4.0 out of 5

Kumar Mon, 14 October 2024

Very good

4.5

Wonderful - 4.5 out of 5

Vanessa Sun, 13 October 2024

Superb

2

Disappointing - 2.0 out of 5

Erin Sat, 12 October 2024

Disappointing

3.5

Good - 3.5 out of 5

Bonneau Sat, 12 October 2024

Not all rooms are in...

Liked: The room was very nice and clean
Disliked: I didn't like the fact that I was put in a room a block away from the hotel I was expecting to stay at. No elevator in the out building. If you're going to be renting rooms that do not have the same amenities, maybe you should make a different listing altogether.Also the key folder had really bad penmanship, I couldn't figure out which room I was actually in and had to walk back to the lobby with all my stuff.

3.5

Good - 3.5 out of 5

Alex Fri, 4 October 2024

Good

5

Exceptional - 5.0 out of 5

Naomie Tue, 1 October 2024

Exceptional

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Hotel Universel Quebec 2300 Chemin Sainte-Foy, Quebec City, QC