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Hotel Universal ee
Hotel Universal, Avenida Dos Aliados 38, Oporto
Area: Oporto
(Map)
3.75
HOTEL RATING: 
GOOD
3.75 out of 5 (660 Ratings)
1.9 miles from Oporto centre
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Hotel Description
Located in the heart of the city of Porto Hotel Universal offers rooms with air conditioning and free WIFI access throughout the hotel as well as a common area bar and 24-hour reception. The property is about 820 ft from S.Bento Train Station 1312 ft from the famous Torre dos Clérigos and 1969 ft from D. Luis I bridge. Guest rooms of Hotel Universal are equipped with a TV and private bathroom with a hairdryer and a shower or bathtub. Some rooms also have city views. In our hotel all rooms have bed linen and towels. Continental breakfast it's available every morning with us (extra cost) Our staff speaks several languages and is available to answer any questions you may have. You can also schedule transfers cruises on the Douro River and many other activities in the city of Porto including a short tourist route. Nearby we have several points of interest such as Ribeira Square (3117 ft) Lello Bookshop (450) Oporto Coliseum (2133 ft) Santa Catarina Street (3117 ft) Oporto Catedral (2133 ft) Majestic Café (1640 ft) and many others. The nearest airport is Francisco Sá Carneiro Airport 9.9 mi away from Hotel Universal

Check-in time: 14:00   Check-out time: 11:30
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
Other Amenities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Billiards
` Heating
` Fax/photocopying
` Shared lounge/TV area
` Wheelchair accessible
` Accessible parking
` Concierge services
` Family Rooms
` Free Wi-Fi
` Daily Housekeeping
` Non-Smoking Rooms Available
` Emergency cord in bathroom
` Wine/champagne
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Process in place to check health of guests
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` Food delivery
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Lower bathroom sinks available
` Luggage storage & lockers
` Non-smoking property
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Accessible toilet
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Parking available (charges may apply)
` Shuttle service (charges may apply)
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Hotel Universal Guest Reviews

Overall Average Score: 
Good (3.75 out of 5)

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2

Disappointing - 2.0 out of 5

Alina Sat, 23 November 2024

Location is great

Liked: Staff‘s attention
Disliked: There is not room issolarion

5

Exceptional - 5.0 out of 5

Dragana Fri, 22 November 2024

I enjoy my day (one...

Liked: Location is perfect. Room is nice, it is clean - perfect.I did not take breakfast, I came in the late afternoon, left in early morning next day.This was a very short stay, I was from Coimbra on my way home to Belgrade.
Disliked: Location is perfect.Room is perfect for one person.It is clean, perfect.Staff is perfect, very kind and professional. They helped me with my luggage. They informed me about real situation, (the reception is on the first floor, no elevator) immediately when I booked a room.

5

Exceptional - 5.0 out of 5

Dorian Fri, 22 November 2024

Exceptional

4

Very Good - 4.0 out of 5

Slobodanka Mon, 18 November 2024

Very good

2.5

Fair - 2.5 out of 5

Muskan Fri, 15 November 2024

Passable

5

Exceptional - 5.0 out of 5

Helen Thu, 14 November 2024

Exceptional

Liked: The location was great, very close to train station and buses. I like walking so didn't mind the hills back and forth from the river and monuments dotted around. The hotel staff where lovely and friendly and went out of their way with a request I had. The room though small was clean and had nice linen.

1.5

Poor - 1.5 out of 5

Denitsa Sat, 26 October 2024

Poor

Disliked: We are disappointed with the construction work under the windows of the hotel.

4

Very Good - 4.0 out of 5

Patricia Sat, 26 October 2024

Affordable hotel close to Sao...

Liked: Great location, historical location for a decent price
Disliked: Lots of stairs up to reception, not an issue for us but some may not like this

3.5

Good - 3.5 out of 5

Paul Mon, 21 October 2024

Good

Liked: Great central location so easy to get to and move around the city, good value for money with friendly staff.
Disliked: Bathroom has a smoked glass wall, so there wasn't a lot of privacy when using the facilites.

3

Pleasant - 3.0 out of 5

Magdalena Mon, 21 October 2024

It was a good stay,...

Liked: Friendly staff, good location, clean room, good breakfast. You could book taxi to the airport on the reception and pay for breakfast.
Disliked: Didn't like that I had to leave keys on the reception, everytime we were leaving our room. Also that there was no tea/coffee makings facilities in the room. Out room was pretty dark and seemed to humid, before we switched on air conditioning - the reason may be that it was facing other close builings and had a roof over internal patio, so that was blocking natural light and fresh air. Also when you walk from the street to the reception, there is no lift (except of platform lift for disabled people which I believe had to be requested from reception) and you have to walk up 27 stairs. I found it a bit dangerous as on the highest part of staircase, in a place blocked by platform lift, there is no railings to hold onto. The railings should be instaled on oposite side of platform lift too.

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Hotel Universal Avenida Dos Aliados 38, Oporto
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