Exceptional

Liked: We were very drawn in by the room with the corner window, and as luck would have it, that would be the room we got! The room was spacious and very relaxing, with a natural wood floor, which adds to the quality. The aforementioned window had cushioned window sills, which is such a nice touch! Kreuzberg was very lush and colorful in Summer, which made it pleasant to walk around the district and look at it through the windowThe beds were on the harder side, but that is perfect for us. We loved them and have no complaintsThe staff were lovely and lively! They went out of their way to help us and fulfill any request we hadThere are plenty of shops around and public transport stops. During Summer, it's even possible to walk to the city center in about half an hour

Very good

Liked: Good location, very spacious room, almost unbelievable for European standards, very helpful staff, good breakfast with good variety and quality.
Disliked: Internet was very bad. Like very very bad. For the entire 3 days of my stay. I never complained, though, so I don't know if they could have fixed it.

would be nice if it...

Liked: large room, nice bathrooms
Disliked: I've stayed here twice over 5 months and ended up in the same room both times. both times the aircon was broken and both times the spa and pool were closed for refurbishment. it's really clear that the owners are not maintaining the property. I won't be back a third time.

Exceptional

Liked: Spacious, well-ventilated room. Beautiful amenities and yard.

Nice stay

Liked: Good location
Disliked: Elevator wasn’t working for 4days and we were at the 6th floor

Would not stay again, for...

Liked: Rooms were decently sized and I found the bed to be comfortable.Nice, large bathrooms with a rain shower head. The general decor of the hotel is contemporary and inviting.
Disliked: The location is not central at all.Not one of the amenities (pool, spa/ sauna, fitness, restaurant) was available and no notification or discount/ accommodation was offered. The room prices would be reasonable WITH access to these amenities but are much inflated without. I reached out to the front desk during the stay who told me to reach out to corporate after the stay. I did just that and was told by corporate that I would have had to check with the front desk during the stay—typical runaround to avoid accountability.

Superb

Liked: Breakfast exceeded our expectations. Beds were very comfortable. Staff were helpful.
Disliked: As tea drinkers a kettle rather than a pod machine would have been good.

Great location and helpful friendly...

Liked: The location as walkable to everything or the tube was really close
Disliked: Few things like cobwebs hanging from the ceiling but it was a great place

Great location, breakfast and room.