Very good

Liked: The breakfast was very good and was able to book connecting rooms for a reasonable price.
Disliked: The room was hot and stuffy you couldn't control the temperature in the room. Opened the windows but due to noise outside, couldn't keep them open all night.

Exceptional

Liked: Staff is absolutely amazing!Especially Frederic!

Exceptional

Perfect location, nice people, spotlessly...

Liked: The hotel is in the middle of shopping streets and the location is just perfect; you can take a nice walk to the centre or take metro or tram, all are possible. There is a market across the hotel for daily needs. Orsonero cafe (see on the map) who roasts its own coffee is close to the hotel with delicious coffee. The hotel has a bit old interior but spotlessly clean and tidy. Our junior room was quite large and comfortable and it really was clean, the room, the bathroom everything was perfect. Nespresso coffee machine was available in the room and capsules were renewed every day. The breakfast has all you need for a good start a day with high quality brands. Cakes were delicious. Maybe bread varieties may be more with choices, just a remark. The breakfast area was very small but the strange is we were never sick and tired. My only personal comment would be; there were carpets everywhere. Please remove them where possible :) Carpets seem to hold the dust and make the general appearance moldy, even it is not! And a big thank you to the reception, who were nice and kind all the time.

Friendly hotel in handy location...

Liked: Friendly staff and always a friendly welcome. Good location for getting to sites in the centre and to the station for day trips. Always felt safe. Clean, good sized bathroom. Comfy bed. Slippers provided. Fridge in the room. The breakfast had a good selection of items, including a juicing machine (no hot items, but there wouldn't be room for this). Hotel is on a side street so is a bit quieter, other than people congregating outside the hotel opposite.
Disliked: My room wasn't ready on check-in, despite giving my check-in time in advance. The room size felt a bit small (do-able for one person, but would have been a squash for two) and there wasn't enough storage - there are no drawers so you only have the hangers in the wardrobe and then any surface space. I'm not sure why there are no drawers (in the bedside tables etc.), as this would make the room size more manageable, particularly for a longer stay. The music for the first few mornings got very repetitive and sometimes was loud enough that I had to play something in my room to drown it out.

Superb

Exceptional

Liked: Very friendly staff, clean room, convenient location.Breakfast was also really great.

Great location for a short...

Liked: Great position, fabulous room
Disliked: Nothing. The breakfast wasn’t as good as our previous nights stay in Varenna and we ended up eating elsewhere.

Pleasant