Very good

Superb

Disappointing

Disliked: After travelling for over 17 hours I don’t expect to have to then do my own check in and scan documents and create a keycard. This is customer service at its absolute worst and laziest.

Our stay was alright as...

Liked: I liked the location of the property. It’s downtown a few steps away from Union square. It was small and quaint.
Disliked: I didn’t like how small the rooms were. It would get extremely hot in our room. Our window looked into a vacant part of the hotel. It was so odd and I felt closed in.

Good

I would stay here again

Liked: Nice renovated room, good location , good price
Disliked: That there was no fridge, water pressure wasn’t the best

Central (and good) location, with...

Liked: The location is very central, with many options of public transportation, restaurants and bars. It can be a bit noisy, but also during my stay I was close to a place where there was a strike demonstration and they were making a lot of noise, I could hear it but not to a point where it bothered or made it uncomfortable. Easy to access busses, subway, BART (Bay Area Rapid Transit) and cable cars. Walking distance to Fisherman's Whart (+- 2,6 kilometers).The room was small, but decent and comfortable.
Disliked: There wasn't a frigobar in the room, which I wanted to use in some cases to store some beverages to have it cold in the night, but that was not an option. When doing the checkout, they didn't have a place where I could store my luggage and pick it up after (I had a late flight and still wanted to do a bit more of sightseeing). The only option that they offered was a luggate store right in front of the hotel where they charged $8 (as of October 2024) to store it for you, however, the store itself had really bad reviews from people that got scammed when they bought stuff from that store, so I wouldn't trust them with my luggage,

Very good

3 night stay

Liked: Ideal position for getting around the city. Staff were friendly and helpful. Room had everything we needed and was spotlessly clean and the bed was comfy.