Exceptional

Exceptional

Very poor

Liked: There was beeping noise in the bathroom and it stopped and started again and again. I couldn’t sleep so I called the reception @4:00 am. This guy on a night shift came and offered to do the room change. I changed the room however there was another noise again and I couldn’t get any rest and I had to check out early in the morning. This front desk clerk who checked my room told me he would ask the manager if they could give me refund or do something.When I check out I asked this front desk lady about the refund . she told me I should ask booking.com first and then hotel manager and booking will find the solution. Could you please check and respond to this matter? Thank you.

Pleasant Stay

Liked: Location
Disliked: Ac was hard to control either cold or too warm and it was a bit loud. Coffee station area needed proper dusting and deeper cleaning.

luxury but a bit disappointing

Liked: the hotel staffs are helpful but lacking in execution. I left a message to tell them that flowers will be delivered the next Dat. when the flowers arrived the staff didn't know what to do with flowers. Lucky I asked.
Disliked: small gym and not clear how to get there.

Superb

Liked: Stylish large clean room and common areasAwesome bathroom. Gorgeous area
Disliked: Inexperienced staff at front desk

Very good

Great place in a good...

Liked: Location, design, staff
Disliked: Restaurant too popular means need to book ahead, can’t just walk in

Great stay to explore the...

Liked: Great location. Located just outside of the tourist action of Old Montreal, the hotel is located close to many great cafes, restaurants and bars. The hotel facilities and rooms were better in-person than in the photos. Rooms were clean and spacious. We stayed in a room with two queen beds and it was great for the two of us. Bathroom and main room were a good size. The hotel was relatively quiet. We only encountered other guests in the elevator.
Disliked: Nothing.