Very loud

Liked: The room was nice size, bed comfortable. Good location. Staff friendly and helpful (no one spoke English and although this doesn’t affect my score, it’s important to know if you don’t speak any Spanish)
Disliked: The windows in my room (305) open to a very noisy courtyard with live music on till early hours of the morning. It was like sleeping in the middle of a lively bar, next to a busy and loud elevator too.One of the pillows had a dirty cover on with someone’s hair on it too. Otherwise, the room seemed clean, but I was concerned that the bedsheets weren’t changed after previous guest which is pretty disturbing. I asked in the morning for my room to be cleaned but I guess I wasn’t u deteriorated (I speak bad Spanish). The bed was made for me but the bedsheets still weren’t changed.

Exceptional

The WORST hotel experience of...

Liked: Nothing
Disliked: Rude and unhelpful staff. Rooms were so dirty that one of us got sick. There was a dead cockroach on the bedside table the entire time even after they "cleaned." They never changed the sheets or took out the trash even after we specifically asked them to. Sheets were full of dirt, hair, and random stains. Rooms stank from the trash not being taken out even after we specifically asked. No running water, and when they "fixed" it, we had dirty brown water. Couldn't sleep due to there being a nightclub in the same building blasting music until 3 in the morning as well as the dirty beds. And on top of everything, the understaffed workers were super unhelpful as they weren't trained to do even the most basic things, on top of which they were simply rude and dismissive.All in all, the WORST hotel experience of my life. You could not pay me enough to stay there again.

Friendly staff, good location, very...

Liked: Location in city center!

Disappointing

The staff Laura is very...

Liked: Clean
Disliked: Staff

I would not go here...

Disliked: I had a “single” room but was booked into a room with a bunk bed, which made the space very small. The doors do not really close and it gets extremely cold at night. The blanket was very thin, so I was very cold and had to get up in the middle of the night to put on more clothes. On the last night, a mouse came into my room in the search of food. It came through one of the cracks in the door. The reception was often empty and I had to wait downstairs for 10min before checking in or for someone to open the main door.

Very good

Pleasant