Very good

Very good

Liked: location in city centre close to trainstation , lots of restaurants in the areaeasy walks to Alster and other locations

Overall, the price charged per...

Liked: I booked a room for two nights at the beginning of March when it was still cold in Hamburg. However, on the second night, the heating did not work at all. By 11:00 PM, someone came to address the issue but was unable to fix it. He suggested that I move to another room the next day, which was my checkout day. As a result, I had to sleep in my clothes that night. Additionally, the bedside light on the wall also stopped working. After a quick check, I was provided with a bedside lamp on account of not being able to charge my phone as there was only one outlet. To compensate for the inconvenience, I was allowed to leave the hotel at 14:00 instead of 12:00.
Disliked: The second night, the heating did not work at all. By 11:00 PM, someone came to address the issue but was unable to fix it.

Really nice hotel in great...

Liked: Excellent location, very nice room and comfortable bed.Staff very friendly and helpful Nice choice at breakfast
Disliked: All good

Superb

Liked: Very good value for money at the time of booking. Great location: 5-minute walk to main railway station, 20 min to center of town.Room: a bit retro style (could consider an eventual design upgrade) Bed: comfortable Shower: good.Noise level: quiet! even of the street side. Cleanliness: excellentLighting: goodwifi: worked well, but a hacker's paradise. I always dissuade people from using wifi that is accessible without secure password protection.Would I return? Yes! …but of course, it depends on the prices at the time of booking.

Superb

Liked: Very friendly ladies at reception, location.

Very friendly and helpful staff!

Liked: Very friendly and helpful staff!

Exceptional

Disappointing