Superb

Liked: Very calm and relaxed environment. Nice rooms and very nice hotel facilties. Very relaxing even though it is just off a very busy street in Austin. Extremely nice location in a great part of Austin wiyth lots of nice shops and restaurants.
Disliked: - The bushes around the pool area and at the entrance of the rooms are full of nasty mosquitos. Within a few minutes I had severe bites that lasted for almost a week. Not sure which kind of mosquitos these were! - At the pool area some other guests had glasses and wine bottles and/or other alcohol even during the day, even though children were around. The hotel did not enforce their own policy of glass not being allowed at the pool area.- When cheicking out of the hotel they didn't want to show me the bill, they said they will email it later. When they emailed a day later they had wrongly put on the bill a food invoice from another guest. Why they didn't want to show me the bill on checkout I dont know, but errors like this could easily be avoided simply by showing the guest the bill upon checkout. They have now refunded the wrongly charged amount, but they haven't bothered correcting the invoice and I guess they never will. They probably tink it is not important to issue an accurate invoice.- During our 3 days stay we were asked to move rooms because our key got stuck in the lock of the first room and could not be removed from the lock anymore and the room would therefore remain unlocked overnight. They excuse we were given was 'the locks are very old'.

Exceptional

Exceptional

Very good

Exceptional

It was great! I would...

Liked: I loved the aesthetic and style of the facilities as well as the rooms.
Disliked: Our room did not have curtains so the sunlight woke us up in the morning even with the blinds closed. There was also an interesting musky smell in our room. However, our room was built in the 1930s so that was somewhat expected.

Exceptional

This place is absolutely amazing!

Liked: This is the cutest hotel! The details are amazing. Staff is amazing! Location is amazing! I can’t wait to return!
Disliked: Only negative is the room service cook was a no show. I was looking forward to that!

Exceptional